Browse 18 Help Desk Management courses in Nigeria
Sort by:
Courses > Customer Service > Help Desk Management
Help Desk Management
Customer service management
Training by
adoney associates limited
Good customer service can be considered as the big differentiator between firms. While competing products are often similar and can anyway be easily duplicated, good customer service is a holistic system, ...
Lagos
Jun 04 - Jun 06, 2024
NGN 200,000.00
0 like
Good customer service can be considered as the big differentiator between firms. While competing products are often similar and can anyway be easily duplicated, good customer service is a holistic system, ...
MORE INFO
Front Desk and Customer Relations Skills
Online Training by
MAXIMEDGE TECHNOLOGY AND CONSULTING LIMITED
Front desk and customer relations skills are crucial for individuals working in various industries, particularly in customer-facing roles. These skills are essential in creating positive experiences for ...
Online Self-Paced
NGN 70,000.00
0 like
Front desk and customer relations skills are crucial for individuals working in various industries, particularly in customer-facing roles. These skills are essential in creating positive experiences for ...
MORE INFO
Effective Customer Care and Service Management
Training by
McTimothy Associates Consulting LLC
Effective Customer Care and Service Management Course Overview Good customer service can be considered as the big differentiator between firms. While competing products are often similar and can anyway ...
Effective Customer Care and Service Management Course Overview Good customer service can be considered as the big differentiator between firms. While competing products are often similar and can anyway ...
MORE INFO
Customer Relationship Management (CRM)
Training by
McTimothy Associates Consulting LLC
Rationale Customer relationship management software have become very popular in recent years. Extremely powerful and quite economic they hold promises of unparalleled customer insights leading to superior ...
Rationale Customer relationship management software have become very popular in recent years. Extremely powerful and quite economic they hold promises of unparalleled customer insights leading to superior ...
MORE INFO
Creating Positive Customer Experience & Service Culture
Training by
McTimothy Associates Consulting LLC
Course Overview The fact that successful organizations also have the most satisfied customers makes intuitive sense; and finding examples of such organizations is a simple matter. Names like Apple, ...
Course Overview The fact that successful organizations also have the most satisfied customers makes intuitive sense; and finding examples of such organizations is a simple matter. Names like Apple, ...
MORE INFO
Front Office Management & Customer Relations Skills
Training by
McTimothy Associates Consulting LLC
Course Overview The image of an organization is only as good as the image of its front liners. What does your front office say about your company? Any organization that strives for excellence, distinction ...
Course Overview The image of an organization is only as good as the image of its front liners. What does your front office say about your company? Any organization that strives for excellence, distinction ...
MORE INFO
Fundamentals of Customer Service Management
Training by
McTimothy Associates Consulting LLC
Course Overview In this course we focus extensively on the behavioral, social and interactive aspects of customer service. The course starts with definitions and discussions about the importance of good ...
Course Overview In this course we focus extensively on the behavioral, social and interactive aspects of customer service. The course starts with definitions and discussions about the importance of good ...
MORE INFO
FRONT OFFICE MANAGEMENT AND CUSTOMER RELATIONS SKILLS
Training by
AM - AKEMSON KONSULT
SYNOPSIS: Frontline staffs are the image maker of organizations. They make or mar the organization through their attitude towards customers either physically or on the telephone. They must be polite and ...
SYNOPSIS: Frontline staffs are the image maker of organizations. They make or mar the organization through their attitude towards customers either physically or on the telephone. They must be polite and ...
MORE INFO
Customer Satisfaction and Loyalty Programme: Strategies & Measurement
Training by
McTimothy Associates Consulting LLC
Customer Satisfaction and Loyalty Programme: Strategies & Measurement course overview This course fits comfortably between two categories: customer service and marketing. Have you ever wondered what ...
Customer Satisfaction and Loyalty Programme: Strategies & Measurement course overview This course fits comfortably between two categories: customer service and marketing. Have you ever wondered what ...
MORE INFO
Professional Diploma in Client Relationship Management
Training by
SCILS Management Center
In the age of empowered customer, competitive advantage is no longer defined by products, logistics or technology. Today, your last competitive advantage is your relationship with your customers. The ...
In the age of empowered customer, competitive advantage is no longer defined by products, logistics or technology. Today, your last competitive advantage is your relationship with your customers. The ...
MORE INFO