Alternative Dispute Resolution Strategies

At the end of the workshop, the participant will be able to:

• Acquire thorough familiarity with the various dispute resolution methods that are “alternative” to traditional methods on both a practical and a theoretical level.
• Begin to acquire skills, procedures, techniques, and characteristics needed to engage in the various forms of alternative dispute resolution.
• Recognize specific issues and concerns within ADR, such as gender, power, and culture; and be aware of the impact of these issues on the process, the client, the practitioner, and the appropriateness of ADR.
• Recognize the possible importance of alternative dispute resolution within the Canadian justice system.
• Consider conflict and conflict resolution in a different way—one that properly serves clients and contributes to a fair justice system and a safe community.

•          Conflicts, Disputes, and Claims
•          Introduction to Alternative Dispute Resolution: What Is It? Why Use It?
•          Negotiation
•          The Negotiation Process
•          Principles of Mediation
•          Identify and analyze the complex drivers of dispute behaviour in the organization,
•          The Future of Alternative Dispute Resolution
•          Negotiation in Practice
•          Mediation in Practice and process
•          Understanding of the ethical and legal ethical issues surrounding Dispute Resolution models and practice.
•          Hybrid Processes
•          Designing and Evaluating Systems and Processes

FOR WHOM:

Legal Officers and others who perform related functions

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.