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Details

To excel as a Legal office manager, administrator or secretary you need to perfect your interpersonal and behavioral skills, to ensure you stray in control and on top of every one of your responsibilities.

In this workshop you will learn how to:

  •          Prioritise your daily responsibilities to achieve maximum output
  •          Understand yourself and others thereby improving interactions and relationships
  •          Use techniques to help you think creatively, solve problems, plan and make decisions

Outline

*Taking Control of Your Work Life

- Streamline your office systems

- External and internal customer service

- Understanding and clarifying purpose, vision and mission

- Making your office user-friendly and efficient

 

*Essential Administrative Skills

- Planning Skills

- Problem Solving Techniques

- Decision-Making Tools

- Managing meetings effectively

- Become More proactive

 

*Vital Communication Skills

- Different Styles of communication

- Communicating with confidence

- Learning to be more assertive

- With-in conflict resolution

- Barriers to communication

 

*Developing as a Professional

- Listening Skills

- Leadership Skills

- Painless methods for giving corrective feedback

- Best Practices for delivering positive

*Delegation

*Motivation

 

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

Speaker/s

A distinguished team of facilitators who are eminently qualified professionals has been assembled to lead discussions in course of the workshop.

Special Offer

5% discount for 3-6 participants and 10% discount for 7 and above number of participants from the same organization for the same course.
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Alpha Partners is a reputable firm of Training and Management Consultants with many years of corporate training experience in Finance, Accounting, Auditing, Banking, Management, Information Technology, Oil and Gas Sector, Security, Engineering, Public Relations, Secretarial Studies, Leadership, Marketing and other fields of human endeavour.

We are one of the leading players in the profession. Our firm, a multi-disciplinary one with highly talented, experienced and dedicated partners and staff who have experiences in different facets of working life was established in 1996 and has branches in Lagos, Enugu and Awka.

We offer a wide range of professional services, which covers audits, accounting, finance, taxation, ICT, security, engineering, insurance, human resources management, secretarial and consultancy services in all ramifications.

Our numerous clients attest to the high quality services we offer which contribute in no small measure in ensuring sound and efficient management of their resources.

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