Developing Purchasing Policies and Processes

Purchasing policies and processes guide the activities of purchasing professionals and their business partners’ and provide a functional and moral compass.  To ensure effectiveness, these documents must be consistent with the strategic intent and the broader environment of the organization.  They must also be written using an appropriate language level and style.  In this workshop, we will demonstrate how to develop such policies, process flowcharts and SLAs in a simple, specific and appropriate style that meets the requirements of a modern organization.

The Strategic Role of Purchasing

· Purchasing Terms and Definitions

· Purchasing Process

· Purchasing Relationships within the Organization

· Ethical Principles governing Purchasing Function

Using an Appropriate Writing Style

· Writing in an Impersonal Style

· Organizing Paragraphing and Sentence

· Writing Application

· Gunning Fog index for writing complexity

Writing Purchasing Policies

· Purchasing policy scope

· Policy contents and exclusion

· Guideline for writing purchasing policies

· Developing purchasing policies – practical application

Designing Purchasing Processes and Techniques

· Defining Processes and Procedures

· Process Development

· Process Hierarchy

· Measuring and Improving Process Performance

· Writing Details Procedures to Support Process Maps

. Measuring the Purchasing Function Performance against SLAs.

Developing Services Level Agreement (SLAs)

· The Roles of SLAs

· Principles for Developing SLAs that add real value

· Service level Management

FOR WHOM:

Stores, Purchasing and Logistics Personnel in the Public and Private Sectors.

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.