The Hospitality Business Course
Details
At the end of this training , Participants will be to understand the concept of operations in Hospitality Business
Outline
The Basics of Business
- Capturing the Customer Loyalty
- Building your Business Identity
- Working with your Suppliers
- The best kept secrets of Promotions
- Understanding your operational costs
The Process and Systems
- How to work the numbers
- Practical methods of profitability
- Understanding plate Costing and Product Mix
- Building your operational Team
The Practical Methods
- What you can expect every day
- How to handle a customer complaint
- Creating the Unique Customer experience
- Designing a Bar that works for profit
- Stock takes; before the computer there was a pencil…
- Understanding the dynamics of the Rota (Roster)
FOR WHOM:
All Hotels and Hospitality Management and Staff.
TRAINING METHODOLOGY
The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.
Speaker/s
Special Offer
Schedules
| Tue, Wed, Thu, Fri | 10:00 AM — 04:00 PM |
| Tue, Wed, Thu, Fri | 10:00 AM — 04:00 PM |
| No. of Days: | 4 |
Alpha Partners is a reputable firm of Training and Management Consultants with many years of corporate training experience in Finance, Accounting, Auditing, Banking, Management, Information Technology, Oil and Gas Sector, Security, Engineering, Public Relations, Secretarial Studies, Leadership, Marketing and other fields of human endeavour.
We are one of the leading players in the profession. Our firm, a multi-disciplinary one with highly talented, experienced and dedicated partners and staff who have experiences in different facets of working life was established in 1996 and has branches in Lagos, Enugu and Awka.
We offer a wide range of professional services, which covers audits, accounting, finance, taxation, ICT, security, engineering, insurance, human resources management, secretarial and consultancy services in all ramifications.
Our numerous clients attest to the high quality services we offer which contribute in no small measure in ensuring sound and efficient management of their resources.
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