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Details

Course Objectives

By the end of the course, participants will be able to:

  • Discover the impact of emotions on human behavior
  • Use the six principles of emotional intelligence in order to enhance relationships with others
  •  Interpret EI scores and their implications in order to improve interactions with other people
  • Describe their EI strengths and weaknesses using the MSCEIT model
  •  Devise a PDP aimed at developing and improving emotional intelligence
  •  Apply EI skills in order to maximize personal influence at the professional and social levels
Target Audience

Managers, business professionals and individuals who have decided to learn and develop their emotional intelligence competencies to enhance as well as manage their relationships at work and in life.

Target Competencies
  • Emotional self assessment
  • Managing emotions
  • Emotional expression
  • Emotional understanding
  • Relationship building
  • Tact, transparency and emotional control
  • Impact, influence and resilience

Outline

Course Outline
  • Emotions and reasoning at work: the six principles
  •          Rule of reason or rule of emotion
  •          Principle one: emotions are data
  •          Principle two: emotions should not be ignored
  •          Principle three: emotions should not be hidden
  •          Principle four: decisions and emotions
  •          Principle five: emotions follow logical patterns
  •          Principle six: emotional universals and specifics
  •          Case studies and applications
  • Emotional Intelligence: the ability model
  •          The full cycle of the ability model and its implications
  •          The Mayer Salovey Caruso Emotional Intelligence Test (MSCEIT)
  •          Perceiving emotions
  •          Using emotions
  •          Understanding emotions
  •          Managing emotions
  •          Determining your EI score
  •          Understanding and interpreting your EI score results
  •          Providing feedback on EI score results
  •          Implications of EI results at the professional and personal levels
  •          Tips and recommendations
  •   Understanding your emotional skills
  •          Reading people: identifying emotions
  •          The mood meter and its implications in understanding EI
  •          Plutchik's wheel of emotions
  •          Getting in the mood: using emotions
  •          Predicting the emotional future: understanding emotions
  •          Doing it with feeling: managing emotions
  •          Measuring emotional skills
  •   Developing your emotional skills
  •          Reading people correctly: improving your ability to identify emotions
  •          Getting in the right mood: improving your ability to use emotions
  •          Emotional storytelling
  •          Predicting the emotional future accurately: improving your ability to understand emotions
  •          Doing it with smart feelings: improving your ability to manage emotions
  •          Managing anger at work
  •          Managing anger in life
  • Applying your emotional skills
  •          Managing yourself: applying your emotional intelligence skills
  •          Managing others: applying emotional intelligence skills with others
  •          Emotional role play
  •          Building the emotionally intelligent person
  •          Working around the emotional blueprint
  •          Building the emotionally intelligent person with the emotional blueprint
  •          Real life examples and case studies
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About Us

McTimothy Associates Consulting LLC is a Professional Management consulting, Human Capital Management, and Business Training company, incorporated in Nigeria with the Corporate Affairs Commission (CAC). Our Corporate office is centrally located at Gbagada Estate Phase 2 Estate, connecting easily to both Lagos Island and Lagos Mainland. We are enabling business greatness in Africa through cutting-edge modern management practices of Business transformation, Strategy, Change management and Innovation, Leadership, Restructuring and Turnaround management, and Training solutions.

Our Philosophy is an enduring commitment to enabling businesses and the professional greatness of our clients every day. Both organizations and individual employees who have attended our indoor and outdoor management development training programs have benefited tremendously in a number of ways. We also maintain relevant accreditations/partnerships with:

  • Institute of Management Consultants (IMC).
  • Institute of Professional Recruitment Consultants (IPRC), Nigeria
  • Association of Professional Recruitment Consultant (APRC) UK
  • Nigeria Institute of Training and Development (NITAD),
  • Centre for Management Development (CMD), ...
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