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Course Overview

It is often said first impressions are often made within seven seconds of a meeting and are difficult if not impossible to change once gone bad. This course helps you leave a great first impression. The course addresses how to deal with others in a business setting, taking into account differences in culture and region.

 This intensive one-week professional course in Protocol and Travel Management is a level 1 course that is designed to help delegates learn how to develop and strengthen current management processes, especially protocols used within travel functions, and highlights the most efficient methods and up-to-date techniques.

The training will help participants return to work and ensure the delivery of a high quality service to all users in the most cost-effective way. The course provides participants with the skills to build strong and durable relationships with suppliers, agents and contacts as well as developing essential skills using relevant, inter-active, practical tools and techniques.

Additionally on completion of the course delegates will understand the process, procedures and requirements for all types of documents and be able to organise events that run smoothly.

This intensive one-week professional course in Protocol and Event Management is a course that is designed to help delegates learn how to develop and strengthen current management processes, especially protocols used within travel functions, and highlights the most efficient methods and up-to-date techniques.

The training will help participants return to work and ensure the delivery of a high quality service to all users in the most cost-effective way. The course provides participants with the skills to build strong and durable relationships with suppliers, agents and contacts as well as developing essential skills using relevant, inter-active, practical tools and techniques.

Additionally on completion of the course delegates will understand the process, procedures and requirements for all types of documents and be able to organise events that run smoothly.

Objectives of the Course
•    Arrange and provide protocol services including logistics requirements.
•    Organise travel preparations and necessary bookings
•    Organise events and meetings
•    Plan, arrange, co-ordinate corporate events.
•    Arrange logistics services for organized events
•    Support the institution with distinctive image and identity to the general public
•    Communicate with the media in approved matters
•    Communicate with the internal and external community in order to achieve the aims and missions of organization.

Outline

Course Contents

DAY ONE                                                                                         
Official Protocol & Concept
•    The Concept and Boundaries of Protocol
•    Official Precedents
•    Official Symbols
•    How to Address Authorities and Personalities
•    State Authorities: Government, Parliament and the Judiciary
•    Protocol in the Diplomatic Sphere
•    Religious Official Protocol.

 DAY TWO                                                                                         

Social and Business Protocol
•    Social protocol and etiquette 
•    Organising company travel
•    Organising Corporate ceremonies 
•    Courtesy in other cultures.
 

DAY THREE                                                                                         
Events Organisation and Management
•    Types of events
•    Creative techniques for managing events                                        
•    vent management plan: processes, tools and suppliers
•    Conference and convention management
•    Sponsorship and patronage for events
 

DAY FOUR                                                                                         
The Business Public Relations Process
•    The new rules of engagement
•    Social media: main platforms 
•    Managing web information 
•    Managing digital reputations.

 DAY FIVE                                                                                         

•    Press Relations and Crisis Communication 
•    Transmitting information to the media
•    Tools to combat crisis situations                                                         
•    Lobbying techniques 
•    Spin doctoring and Political communications.

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About Us

McTimothy Associates Consulting LLC is a Professional Management consulting, Human Capital Management, and Business Training company, incorporated in Nigeria with the Corporate Affairs Commission (CAC). Our Corporate office is centrally located at Gbagada Estate Phase 2 Estate, connecting easily to both Lagos Island and Lagos Mainland. We are enabling business greatness in Africa through cutting-edge modern management practices of Business transformation, Strategy, Change management and Innovation, Leadership, Restructuring and Turnaround management, and Training solutions.

Our Philosophy is an enduring commitment to enabling businesses and the professional greatness of our clients every day. Both organizations and individual employees who have attended our indoor and outdoor management development training programs have benefited tremendously in a number of ways. We also maintain relevant accreditations/partnerships with:

  • Institute of Management Consultants (IMC).
  • Institute of Professional Recruitment Consultants (IPRC), Nigeria
  • Association of Professional Recruitment Consultant (APRC) UK
  • Nigeria Institute of Training and Development (NITAD),
  • Centre for Management Development (CMD), ...
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