Hospitality Etiquette and Customer Service Excellence
Training by
Learnway Africa
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On-Site
/ Training
May 27, 2024 - May 31, 2024
NGN 150,000.00
Details
Success in any industry relies on relationships: with co-workers, clients, suppliers or investors.
When you are polite and considerate in dealing with others, you’re more likely to create engaging, productive and long-term business relationships. This is why knowledge of etiquette and customer service excellence is vital.
This programme will introduce participants to the principles of building and maintaining professional relationships, as well as providing practical guidance for typical workplace situations. In this course we are also going to look at the hospitality etiquette best practices, what customer service is and isn't and identify how you can understand and provide excellent customer service at all levels.
Schedules
Apr 15, 2024 - Apr 19, 2024
ENDED
| Weekdays | 10:00 AM — 04:00 PM |
May 27, 2024 - May 31, 2024
| Weekdays | 10:00 AM — 04:00 PM |
Jun 24, 2024 - Jun 28, 2024
| Weekdays | 10:00 AM — 04:00 PM |
Jul 08, 2024 - Jul 12, 2024
| Weekdays | 10:00 AM — 04:00 PM |
Aug 19, 2024 - Aug 23, 2024
| Weekdays | 10:00 AM — 04:00 PM |
Sep 09, 2024 - Sep 13, 2024
| Weekdays | 10:00 AM — 04:00 PM |
Oct 28, 2024 - Oct 31, 2024
| Weekdays | 10:00 AM — 04:00 PM |
Nov 25, 2024 - Nov 29, 2024
| Weekdays | 10:00 AM — 04:00 PM |
Dec 02, 2024 - Dec 06, 2024
| Weekdays | 10:00 AM — 04:00 PM |
| No. of Days: | 5 |
| Total Hours: | 6 |
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Learnway Africa is poised to deliver executive learning and development courses to our partners for capacity building and organizational development. At Learnway Africa, we work with our partners through a wide range of capacity development choices, tailored to the needs of our partners and targeting different levels of change at individual, organizational, systems and environmental levels
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