Advanced Secretarial Skills for Executive Assistants
Training by
Learnway Africa
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On-Site
/ Training
Jun 10, 2024 - Jun 14, 2024
NGN 350,000.00
Details
Advanced Secretarial Skills for Executive Assistants: Course Overview: The role of the executive secretary is rapidly changing and he/she is taking on more of the work of the manager. He/she need to develop administrative skills into managerial talents
in order to enable his/her superior to delegate work with assurance.
Course Objectives: By the end of the program, you will be able to:
• Identify present, individual strengths and weaknesses in the performance of executive secretarial duties.
• Identify the elements of good office design and environmental features to facilitate work flow and good communications
• Be aware of health, safety and security at work.
• Identify cultural differences and diversity in the workplace
• Analyze the personal attributes and requirements of the executive secretary
• Identify the basic management concepts of goal identification, setting priorities, implementation and evaluating effectiveness.
• Learn the techniques of effective delegating, motivating and assessing the effectiveness of human resources available to the executive secretary
• Organize, prioritize and store paper documents
• Use technology in the office to the best advantage
• Learn the techniques of effective delegating, motivating and assessing the effectiveness of human resources available to the executive secretary
• Be aware of the communication process in business
• Use the appropriate communication medium
• Be aware of the causes of communication breakdown
• Practice effective listening techniques
• Write effective meetings documents
• Identify the procedures for planning and preparing a successful presentation
• Be aware of the use of visual aids and technology in presenting information
• Consider the importance of business ethics
• Relate business ethics to day to day ethical dilemmas in the office
• Be aware of the importance of motivation at work
• Be aware of the function of groups and teams
• Be aware of the dynamics of groups and the way in which they interact
Course Objectives: By the end of the program, you will be able to:
• Identify present, individual strengths and weaknesses in the performance of executive secretarial duties.
• Identify the elements of good office design and environmental features to facilitate work flow and good communications
• Be aware of health, safety and security at work.
• Identify cultural differences and diversity in the workplace
• Analyze the personal attributes and requirements of the executive secretary
• Identify the basic management concepts of goal identification, setting priorities, implementation and evaluating effectiveness.
• Learn the techniques of effective delegating, motivating and assessing the effectiveness of human resources available to the executive secretary
• Organize, prioritize and store paper documents
• Use technology in the office to the best advantage
• Learn the techniques of effective delegating, motivating and assessing the effectiveness of human resources available to the executive secretary
• Be aware of the communication process in business
• Use the appropriate communication medium
• Be aware of the causes of communication breakdown
• Practice effective listening techniques
• Write effective meetings documents
• Identify the procedures for planning and preparing a successful presentation
• Be aware of the use of visual aids and technology in presenting information
• Consider the importance of business ethics
• Relate business ethics to day to day ethical dilemmas in the office
• Be aware of the importance of motivation at work
• Be aware of the function of groups and teams
• Be aware of the dynamics of groups and the way in which they interact
Schedules
Apr 15, 2024 - Apr 19, 2024
ENDED
Weekdays | 10:00 AM — 04:00 PM |
May 06, 2024 - May 10, 2024
ENDED
Weekdays | 10:00 AM — 04:00 PM |
Jun 10, 2024 - Jun 14, 2024
Weekdays | 10:00 AM — 04:00 PM |
Jul 15, 2024 - Jul 19, 2024
Weekdays | 10:00 AM — 04:00 PM |
Aug 05, 2024 - Aug 09, 2024
Weekdays | 10:00 AM — 04:00 PM |
Sep 09, 2024 - Sep 13, 2024
Weekdays | 10:00 AM — 04:00 PM |
Oct 07, 2024 - Oct 11, 2024
Weekdays | 10:00 AM — 04:00 PM |
Nov 04, 2024 - Nov 08, 2024
Weekdays | 10:00 AM — 04:00 PM |
Dec 02, 2024
Weekdays | 10:00 AM — 04:00 PM |
No. of Days: | 10 |
Total Hours: | 6 |
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Learnway Africa is poised to deliver executive learning and development courses to our partners for capacity building and organizational development. At Learnway Africa, we work with our partners through a wide range of capacity development choices, tailored to the needs of our partners and targeting different levels of change at individual, organizational, systems and environmental levels