Basic Front Desk and Customer Service Skills
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Training by
Learnway Africa
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Details
This course is designed to provide participants with the basic skills necessary to work as a front desk representative or customer service representative. The course will cover topics such as communication skills, customer service techniques, problem-solving,
and conflict resolution. Additionally, the course will provide participants with an understanding of the role and responsibilities of a front desk representative and customer service representative. The course will include both theoretical and practical components,
with the goal of equipping participants with the skills and knowledge necessary to effectively interact with customers and provide high-quality customer service.
Schedules
Jul 03, 2023 - Jul 07, 2023
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| Weekdays | 10:00 AM — 04:00 PM |
Aug 14, 2023 - Aug 18, 2023
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| Weekdays | 10:00 AM — 04:00 PM |
Sep 04, 2023 - Sep 08, 2023
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| Weekdays | 10:00 AM — 04:00 PM |
Oct 23, 2023 - Oct 27, 2023
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| Weekdays | 10:00 AM — 04:00 PM |
Nov 20, 2023 - Nov 24, 2023
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| Weekdays | 10:00 AM — 04:00 PM |
Dec 18, 2023 - Dec 22, 2023
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| Weekdays | 10:00 AM — 04:00 PM |
| No. of Days: | 5 |
| Total Hours: | 6 |
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Learnway Africa is poised to deliver executive learning and development courses to our partners for capacity building and organizational development. At Learnway Africa, we work with our partners through a wide range of capacity development choices, tailored to the needs of our partners and targeting different levels of change at individual, organizational, systems and environmental levels
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