LOGISTICS AND SUPPLY CHAIN MANAGEMENT

INTRODUCTION: Supply Chain Management can be described in many ways. However, the import of the scheme can be described as the management of network of interconnected activities in a business in the ultimate provision of services required to ensure effective INPUT and OUPUT operations in the organization.

The essence and importance of Supply Chain Management is summed up in the fact that changes in business environment have contributed to the development of supply chain networks. Also, technological changes, particularly the dramatic fall in information communication costs, which are a significant component of transaction costs, have led to changes in co-ordination among the members of the supply chain network

COURSE OBJECTIVES

Successful SCM requires a change from managing individual functions to integrating activities into key supply chain processes.

The objectives of the workshop include the following:

• To equip participants with the key supply chain processes and its effect on effective customer service
• To explore the key managerial and operational tasks that should be co-ordinated and controlled to achieve an efficient and effective logistics system

COURSE CONTENT

• Overview of Logistic and Supply Chain Management
• Understanding Key Supply Chain Management Processes

-         Customer relationship management

-         Customer service management

-         Demand management

-         Supplier relationship management

-         Returns management

• Forecasting and aggregate planning in supply chain

-         Identifying organizational materials needs and requirement

-         Ensuring needs matching sourcing

-         Strategic Sourcing,

• Procurement and Negotiation Management in SCM

-         Market and Economic Analysis

-         Procurement: Pricing, Tendering/Bidding and Contracting

• Strategic Inventory Management

-         Effective Storekeeping and Store Management

-         Ordering Procedures and Stock Level Management

-         Inventory Planning and Control System

-         Issuing Processes and Stock Record Management

• Distribution/Logistics Management

-         Planning distribution and documentation

-         Warehousing versus distribution centre

-         Transportation administration and Route management

-         Product handling and safety measures

• Outsourcing/Partnerships

-         Procurement outsourcing

-         Service management

-         Vendor-managed inventory

• Performance Measurement in Supply Chain

-         Supply chain value analysis

-         The importance of metrics (supply chain performance measures) including chain-wide metrics

• Understanding major challenges to effective supply chain management

-         Variability

-         Organization silos

-         The Bullwhip Effect

-         Trade-offs

• Material Distribution Inventory
• Fleet Management
• Fraud Management In Material Planning and Logistics 

FOR WHOM: Material Officers and Managers, Logistic Officers, Procurement Officers, Warehouse Managers, Operations Managers, Inventory Controllers and Supervisors in private and public sector organizations.