Strategic Decision-Making Models for Managers

Strategic decisions are not only among the most important decisions we make daily, but also the most challenging because they present multiple, conflicting, strategic objectives and points of view, which are difficult to balance. They involve long-term impacts that are hard to predict and quantify, require creativity in the definition of winning alternatives and, typically entail a commitment of a huge amount of resources, which may be irreversible.

This training course offers you the opportunity to overcome these challenges, master the art and science of strategic decision making, and gain experience with proven techniques for making better strategic decisions in the contexts of complexity, uncertainty and often conflicting objectives.

TARGET AUDIENCE

Top mgt Officers, other individuals in leadership and managerial position Review and action planning

Effective Decision Making

• Define decision making
• Rational v emotional decision making
• Individual v Collective
• The science behind decisions
• Avoiding decision making
• Psychological biases

Decision Models

• Process of decision making
• Kepner Tregoe
• Decision trees
• Other tools
• Intuition: thinking fast and slow
• Neuroscience – the brain is not 2 halves

Problem Analysis/ Problem Solving

• Types of problems
• Problem solving process
• Question bursts
• Solving complex problems
• Who makes decisions?
• Getting consensus

Managers and Decision-Making

• Strategic decision making
• Understanding the environment
• Variables in strategy development
• Option development/option selection
• Delivering multiple goals, agendas, objectives
• Building a strategic planning framework

Engaging & Empowering Staff

• The paradox: compliance v creativity
• Agile decision making
• What if mistakes occur?
• Strategic drift
• Decisions at an inflection point