Advanced Management Indices: Attitudinal Change, Leadership and Performance Improvement
Details
- Analysis of the complexity factors that particularly influence and characterize planning, policy design and management in the public sector comes to fore in this course.
- Three Dynamic Performance Management (DPM) perspectives are analyzed: an instrumental, an objective and a subjective DPM view.
- This course will help participants to create a high impact performance culture while supporting their team
- The course focuses on performance management as a continuous process that drives development.
- It looks at techniques that recognise and implement solutions to support long-term results.
- Delegates will learn how to manage awkward issues and conversations without postponing or sugar coating them.
- And most importantly, we'll help participants develop the tools to create a culture of trust and high impact performance.
COURSE OBJECTIVES
By the end of the course, participants will be able to:
- Describe the overall public sector structure and the need for competitiveness to achieve national prosperity and growth
- Translate stakeholder ambition and needs into a strategic plan to achieve an entity’s mandate
- Employ the public policy development process effectively to achieve the strategic plan
- Design and manage strategic initiatives and cross-entity collaboration mechanisms to effectively execute strategies
- Utilize a practical performance management system to develop and sustain a performance culture
TARGET AUDIENCE
The programme is designed for designated Members of staff and Top Management Staff.
Outline
COURSE OUTLINE
Stress Management-Strategic thinking and planning
- Service innovation and creativity
- Performance management Indices in the public sector
- Partnerships development
- Policy making
- Leadership skills for result
- Critical thinking
- Public sector competitiveness skills
Principles of Personal Leadership and Emotional intelligence
- Personal Profile Mapping
- Principles centered Leadership
- Time & Activity management
- Empowerment of self-Developing winning attitudes
Leadership & Management Effectiveness
- Attributes of effective leaders
- Situation approach to leadership
- Leading through communication
- Leading through delegation & employee empowerment
- Motivating through effective leadership
- Development of self-leading through influence
Emotional Intelligence-Team Building and Managerial Skills
- Characteristics of high-Performance teams
- New Paradigms in team building-The facilitator approach
- Facilitating team meetings
- Managing group processes towards consensus and result
Special Offer
Register 5 participants on the same course on the same dates at the cost of 4 participants.
Applicable to all open courses
Schedules
| Tue, Wed, Thu, Fri |
| No. of Days: | 4 |
The purpose of Human Enterprise Resources and Outsources (Hero) Advisory & Consulting is to help all types of organisations achieve peak performance by promoting proven governance positive behaviours and reducing negativity and poor performance.
Our approach is to address the context for behaviour and to help individuals and the organisation establish and sustain a culture of trust and commitment. This has been repeatedly shown as the most effective and sustainable way of improving motivation, performance and productivity.
Hero is leader in collaborative organization design and governance transformation. With the most integrated and comprehensive methodology, the team at Hero enable clients to realize their future ambitions.
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