Essential Selling Skills, tools and Techniques.

PROGRAM OVERVIEW

Sales play an essential role in establishing consumer loyalty and trust. An efficient sales team boosts growth in business by using various sales strategies to build customer trust and loyalty. The training is designed to benefit those new to a sales role, as a refresher for existing salespeople, or for professionals who have been in sales for some time but have never received any formal training. Key sales concepts will be introduced and with a focus on the challenges faced in daily sales situations.  Participants with sales experience will also be reminded of skills that they know work but don’t do and recently developed sales techniques will also be discussed.  

WHO SHOULD ATTEND?

This course will be of immense benefits to the following:

Sales people, Account managers, Business development, Client service managers, Sales canvassers/Merchandisers, Sale Support, Direct sales agents, Sales Executives/Administrators. Sales and Marketing Professionals, Customer Facing Staff, Account managers, anyone with duty of customer acquisition and retention.

LEARNING CURRICULUM

■Introduction to Essential Selling Skills, Tools & Techniques

■Understanding the Customer

■The Sales Process

■Communication and Interpersonal Skills

■Product Knowledge

■Sales Presentation

■Sales Tools and Techniques

■Future trends in selling

This course relies on the use of individual and group debriefs. The course also features the use of several case studies and presentations by participants followed by plenary discussions. In addition, videos and exercises are used to demonstrate the skills required for effective learning experience.

FURTHER DETAILS

■When: 25th -26th October, 2023

■Where: Physical Class, Ilupeju-Lagos (Virtual option available) 

■Programme Commences 10am- 3pm each day.

■Course Fee: N80,000. 

Early Bird: 5% Discount. 5-10 Participants (5% discount). 11 or more participants. (10% discount). This covers Course materials and Certificate of attendance.