LEADERSHIP SKILL DEVELOPMENT AND EMOTIONAL INTELLIGENCE IN THE WORKPLACE

SYNOPSIS: As a leader you are responsible for generating trust, building authentic relationships and effective teams.  It is vital that you lead by example and inspire excellence in others. Some of the world’s most successful leaders have achieved success through emotional intelligence (EI or EQ), rather than cognitive intelligence (IQ). Emotional intelligence is the way that you combine your thinking with your feelings to make good, authentic decisions and build quality relationships. The different components that make up emotional intelligence are explored in a series of modules in this leadership training. This leadership training is structured to cover emotional intelligence in detail giving you an understanding of emotional intelligence, how it underpins your leadership skills and capabilities, and how you can develop your emotional skills to work more effectively with the people you lead.

COURSE OBJECTIVES

• Develop an accurate self-awareness of yourself
• Practice self-management
• Have a positive influence on the emotions and motivation of others
• Develop cohesive, emotionally intelligent teams
• Create an atmosphere that fosters emotional intelligence
• Understand and apply the psychology of leadership

• The importance of understanding emotions in the workplace How to use your emotions to get more productive
• How to positively influence others in the workplace
• How to benefit from EI in better interacting with and managing others

COURSE CONTENT

Developing Emotional Intelligence in the Workplace

• What is Emotional Intelligence Quotient (EQ)?
• Intrapersonal & Interpersonal Skills
• Emotional Excellence in the Workplace
• Understanding Your Personality Style
• Emotional Intelligence for Innovative Teamwork
• Removing Blocks to Innovative Teamwork through EQ

Becoming an Emotionally Intelligent Leader

• Accurate Self-assessment for Personal Transformation
• Knowing One’s Strengths & Weaknesses
• Managing self effectively
• Inspiring and Guiding Individuals & Teams
• Nurturing Relationships
• Developing Trustworthiness for Corporate Transformation

Building Effective Relationships

• Getting Things Done through People
• Managing our mind effectively
• Accountable Leadership for Managing Performance
• Working with Others towards Shared Goals
• From Delegation to Empowerment
• Building Productive Relationships

Psychology of Leadership

• Holistic leadership
• Understanding personality styles for teamwork
• Optimizing our personality strengths
• Managing our emotional stress
• High EQ leadership

Apply Psychology in Leading in an Emotionally Intelligent Way

• Enhancing self-awareness
• Empathy: Increase your level of social awareness
• Delegating tasks and responsibilities
• Managing self and leading others
• Influencing and inspiring people

TARGET AUDIENCE: Supervisors, Managers, Team Lead, Middle – Level and Senior Managers etc.