Details
SYNOPSIS: A team without its leader is directionless and incomplete. Everyone wants to be a leader today but being a great leader is not easy. It is like a skill which you develop over time by putting continuous efforts to improve your qualities like communication skills, time management, collaboration, motivation, conflict management, performance management etc. A good leader is always able to extract the best out of his team members and help them grow together.
COURSE OBJECTIVES
After this course, you will have the knowledge, tools and techniques to…
- Become more self-aware and able to take action to develop yourself as a leader of teams
- Be a better communicator who can influence people, provide clear goals, and get results
- Motivate and develop your people to build a high-performance team aligned to common goals
- Deal with difficult situations and HR scenarios, to achieve favorable outcomes
Outline
COURSE CONTENT
Introduction
- Role of a Leader
- What Makes a Good Leader?
- Characteristics of an Effective Team
- Team Development Stages
- Assisting Teams Through the Stages of Development
Why organizations need team leaders
- The shift from an old to new management model
- The basic management activities
- Management control
Leading in a dynamic and changing world
- Leadership and management styles
- Facilitating meetings
- Conflict management
Motivation and Demotivation
- Motivation
- Types of Motivation
- Theories of Motivation
- Effects of Motivation
- Strategies for Increasing Motivation
- Factors Influencing Motivation
- Challenges to Maintaining Motivation
- Demotivation
- Key Points of Demotivation
- Other Issues
Effective Communication
- What is Effective Communication?
- Types of Effective Communication
Delegation
- Several Key Steps
- Identify Tasks that can be Delegated
- Select the Right Person for the Task
- Provide Clear Instructions and Expectations
- Communicate Effectively
- Monitor Progress and Provide Feedback
- Empower the Delegate
- Evaluate and Learn
Measuring Performance
- Overview
- Common Ways to Measure Performance
- Key Performance Indicators (KPIs)
- Surveys
- Performance Appraisals
- 360-Degree Feedback
- Productivity Metrics
- Data Analysis
WHO SHOULD ATTEND? New, existing, or aspiring team leaders, managers and supervisors.
Schedules
Our Faculty: We have in-house and external resource persons - highly qualified and experienced professionals drawn from both private and public sectors.