BEST PRACTICES OF STRATEGIC AND SUSTAINABLE PRODUCTION AND OPERATION MANAGEMENT

SYNOPSIS: The training gives an overview of the most important tasks related to sustainable production and operations management in different industry environments. It discusses methods for modelling and decision making in the context of sustainable operations. Drawing on these methods, we discuss planning approaches for the resource and energy aware design and operation of production systems. Case studies and various practical examples from different industries are used for illustration and exercise reasons.

COURSE OBJECTIVES

Upon the successful completion of this course, participants will be able to

• understand key principles in operations management;
• select appropriate operations management models for sustainability initiatives;
• analyze case studies involving new environmentally – or sustainability-friendly products or services;
• examine human resource factors which enable employees/members to engage in sustainability activities;
• evaluate how well organizations have managed product life-cycle, production process management or supply chains to enhance sustainability;
• contrast successful versus failed sustainability initiatives, considering marketing, operations, leadership and strategy;
• synthesize business processes for sustainability, addressing risk, quality control, reporting, and innovation;

COURSE CONTENT

Leading the change initiative for sustainable operations: the Big Picture

• The importance of vision in achieving real change towards sustainability
• Working as an agent of change
• Developing leadership through operations management

Overview of Production and Operations Management

• Review of systematic frameworks for operations management
• Coverage of key operations management principles and issues
• Selection of operations management models
• Overview of the value chain model: origins, evolution, globalization
• Role of sustainability in integrated supply chain management

Strategic Planning in Operations Management

• Integrating business processes for sustainability through leadership (vision, performance management) to ensure that effective, principled decisions are made
• Promoting management-level commitment to sustainability
• Minimizing risk and maximizing opportunity
• Quality control: approaches and measures
• Reporting: transparency and accountability
• Analysis of balance between quality, efficiency, and productivity
• Innovation (integrated and long-term approaches)

Sustainability and Operations Management: Principles and Best Practices

• Research and development of sustainable products and services
• 3P’s (profit, people, planet) in product and process design
• Internal and external process improvements related to sustainability
• Production process management

-          Procurement and green supply chain management (lean vs green)

-          Operations, inventory models, off-shoring

-          Materials management planning, distribution, integration

-          Industrial ecology and eco-efficiency

• Marketing

-          Creating competitive advantage by embedding sustainability in the supply chain

-          Distribution and logistics

-          Packaging

-          Service to customers

• Disposal – obsolescence, recycling, hazardous materials

Implementing Leadership in Sustainable Business Operations

• Leadership skills for change: communicating and advocating, initiating, integrating and evaluating sustainability in the organization
• Managing stakeholder relationships
• Connecting managerial policy and operational implementation of sustainability initiatives
• Implementing strategies for the future of sustainability in the business
• Celebrating the vision of embedded sustainability within the business organization

TARGET AUDIENCE: Production and Operations, Logistics and Supply Chain Officers and Managers including those in the Planning department