Collaboration Communications Systems Engineer Training Course
Details
The course provides the knowledge and skills required for Collaboration Communications Systems Engineer.
It provides the understanding for fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams.
It will provides hands-on for configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub.
This course can help you prepare for exam MS-721: Collaboration Communications Systems Engineer.
Objectives
- Set up Microsoft Teams Phone, meetings, and devices.
- Use management tools for Teams Phone, meetings, and devices.
- Connect Teams Phone with the Public Switched Telephone Network (PSTN).
- Prepare to use Microsoft Teams Rooms and Surface Hub.
- Optimize network performance for Teams media.
- Set up Teams Phone with Direct Routing.
- Interact with other Microsoft services and integrate third-party solutions.
- Manage Microsoft Teams meetings and events.
- Create and assign policies in Microsoft Teams.
- Set up and manage auto attendants and call queues in Teams.
Prerequisites
- Candidates should possess the basic knowledge of the following:
- Microsoft 365 and Microsoft Teams
- Networking, telecommunications, and audio/visual basics
- Identity and access management basics
Outline
Course Outline
Introduction to Teams meetings and calling
Plan for Teams Phone
Plan for Microsoft Teams Rooms and Surface Hub
Plan and optimize network performance for Teams media
Configure and deploy Teams Phone
Configure and deploy Teams Phone with Direct Routing
Extend Teams Phone with additional services
Manage meetings and events experiences
Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams
Configure and manage voice users
Configure auto attendants and call queues
Configure, deploy and manage Teams devices
Guided project - Prepare meeting room experiences
Monitor and troubleshoot Teams collaboration communications systems
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