Advanced Supervisory Skills Course
Short Course by
Impact Consulting
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On-Site
/ Short Course
Details
This training course has been developed to meet the needs of senior supervisors who handle more complex roles and responsibilities at work. Such people are expected to manage and coordinate the jobs of other supervisors, and are usually leaders of large teams or co-ordinate jobs across functions.
Learning Objectives:
Participants will:
- Understand the roles and responsibilities of the supervisor in a diverse work environment
- Align jobs to corporate objectives
- Co-ordinate work across functions
- Establish credibility with employees, peers and management
- Understand the techniques of managing and dealing with work place conflicts.
- Manage productivity of employee through practical motivation techniques
- Use creative thinking in problem solving and decision making
Learning Contents
- Being a supervisor in an age of diversity
- The basic business model and the role of the supervisor
- Diversity and inclusiveness principles
- The supervisor as a team leader
- The supervisor as a motivator
- The supervisor as a coach
- Assertive communication
- Delegating and allocating work
- Setting goals and targets
- Coordinating work across units and teams
- Managing employee performance and discipline
- Making decisions and creating solutions
- Conflict management technique
Who Should Attend
Senior supervisors, experienced supervisors and team leaders.
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OUR PROFILE
who we are
Impact Training and Management Consulting is a limited liability company registered in 2003 as a learning and development organisation devoted to the design, development and delivery of relevant training programmes.
With over 200 open and in-plant training course in locations throughout Nigeria, Impact Training and Management Consulting trains thousands of people every year.
Over 97% of participants say that given the opportunity, they would attend another Impact Consulting course and recommend others to attend.
OUR OBJECTIVES
• To affect positively our clients business by enhancing the quality of their manpower.
• To partner with our clients, working to realise their aspirations
• To achieve definite and long lasting advantages in the market place
• To act with due diligence in pursuit of excellence for our clients in an environment of mutual respect and trust.
• To deliver just-in-time quality learning interventions in the most cost effective way. ...
who we are
Impact Training and Management Consulting is a limited liability company registered in 2003 as a learning and development organisation devoted to the design, development and delivery of relevant training programmes.
With over 200 open and in-plant training course in locations throughout Nigeria, Impact Training and Management Consulting trains thousands of people every year.
Over 97% of participants say that given the opportunity, they would attend another Impact Consulting course and recommend others to attend.
OUR OBJECTIVES
• To affect positively our clients business by enhancing the quality of their manpower.
• To partner with our clients, working to realise their aspirations
• To achieve definite and long lasting advantages in the market place
• To act with due diligence in pursuit of excellence for our clients in an environment of mutual respect and trust.
• To deliver just-in-time quality learning interventions in the most cost effective way. ...