Customer Focus: Treating your customers right.
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Workshop by
Stepwise International Training Services
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On-Site
/ Workshop
NGN 10,000.00
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There is global focus on excellent customer service and Nigeria is not an exception. If you want to retain old customers while acquiring new ones, then all staff or team members within an organisation must develop the right attitude and mindset to
provide an excellent service experience. It's against this back drop that Stepwise International Training Limited is organising a day workshop on customer focus.
“It’s amazing what doors open if you reach out to people with a smile, friendly attitude and a desire to make a massive impact”.
Excellent customer service is the bedrock of every organisation, whether internal (department to department) or external customers.
Join us to experience a unique way in customer service training, its about transforming your mind to be able to deliver what should be a normal service.
Early birds discounts available. 50% off on bookings by the 28th February. 2018
25% discounts off on bookings by the 31st March, 2018.
“It’s amazing what doors open if you reach out to people with a smile, friendly attitude and a desire to make a massive impact”.
Excellent customer service is the bedrock of every organisation, whether internal (department to department) or external customers.
Join us to experience a unique way in customer service training, its about transforming your mind to be able to deliver what should be a normal service.
Early birds discounts available. 50% off on bookings by the 28th February. 2018
25% discounts off on bookings by the 31st March, 2018.
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Our drive is to transform the customer service offered by African companies to one that aligns with a global marketplace and stands out for its excellence. We offer clients the opportunity to be part of a new dimension in training and development; one that is second to none and takes professionals to a new level. As a values-based company, we believe that our values define us, shape our training material and keep us on the path to delivering on our brand promise. Our desire is to ensure that customers are cared for and respected by service teams that are equipped with the necessary skills and empowered to do the right thing.
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