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Mastering Supervisory Skills

ENDED
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In-Person / Workshop
Ended last Jun 22, 2018
NGN  150,000.00

Details

Becoming a manager is hard enough, but making the transition from colleague to boss is even tougher and comes with its own set of unique challenges. It is not enough that supervisors run the business and oversee their staff, but they must contribute to the bottom line. This 4 days course is an in depth and interactive program designed to help experienced and newly appointed supervisors take charge of their roles and responsibilities and develop the required skills and approach they need to perform effectively in a modern organization.

Outline

Day One: Program introduction/The Supervisor's Role and Competencies
§Roles and responsibilities of the supervisor
§The competency concept – measuring actual behaviours against the role
§Understanding organizational culture
§Developing a network of relationships and influence
Day Two: Delegation and Management Style/Team-Working and Leadership
§Delegation skills and empowerment
§Management style – 'situational' & 'differential' leadership models
§Group dynamics and team formation, §Conflict and conformity in group situations
§Problem solving and decision making, §Managing team meetings
Day Three: Communication Skills/Managing Performance and Relationships
§Improving communications and relationships, §Dimensions of staff performance
§Practical motivation, §Appraisal – case studies in performance management
§Coaching and developing staff – the skills of on-job training
Day Four: Managing Performance and Relationships/Personal Effectiveness and Time Management
§Developing Assertiveness Skills, §Developing People Management Skills
§Constructive criticism – giving and receiving, §Discipline
§Fundamental principles for time management
§Managing time with other people in mind
§Planning and priority setting, §Interruptions and accessibility
§Understanding stress and managing stressed staff
Day Five: Managing change and continuous improvement/action planning
§Concept of continuous improvement
§Improving systems and processes – engaging and enthusing the team
§Creative thinking techniques, §Implementing change
§Influencing skills – making an case and managing the 'politics'
§Action planning and program review

Speaker/s

Ajelero, S. Abayomi - MA, History, Advanced Dip in HR Mgt., Masters Industrial & Labour Relations Mgt. Mr. Abayomi was formerly the Assistant Controller HR / Head of Training Urban Development Bank Nig. Plc. He has over 15 years work experience spanning the manufacturing, Services and the financial sectors of the Nigeria economy. Mr. Abayomi is a HR consultant / trainer to Nig. Institute of Manpower Development & Industrial Relations. He will bring his experience to bear on this program.

ABIODUN ODEYEMI: MCIPS (London), M.Sc, Managerial Psychology.  An experienced management practitioner with over 20 years of post-graduation experience spanning the manufacturing and service sectors of the economy.  Mr. Odeyemi is a specialist in material  management, employee's  motivation, productivity improvement, customer service and quality management. He will bring his experience to bear on this program.

Special Offer

Discounts available for group nomination
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Human Capital Associates Global Consult Ltd. is an international training and consultancy firm. A Skill, Knowledge and Attitude Development outfit, particularly reputed for providing integrated professional training and development/consultancy services under a formidable team of experts in their respective fields of operation.

At Human Capital Associates Global Consult Ltd, We offer complete package to develop your organization’s human capacity and advance your business with a wide range of our open and in-plant courses in sales, marketing, quality management, finance and accounting, leadership, human resource management, personal development and maintenance management nationwide in the key regional areas in Nigeria, Ghana, Gambia, Kenya and United Arab Emirate (Dubai)

We leverage on the vast experience we have accumulated over the years to provide our clients with a competitive advantage through the provision of over 160 quality training and skills development courses.

Human Capital Associates Global Consult Limited
Acme House 2nd Floor, 23 Acme Road Ogba, Ikeja - Lagos
08145745664
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