Skills Improvement Course for Admin Officers
Details
This popular course examines best practice behaviours and systems to productively contribute to a professional work team. This includes practical tools and techniques to empower you to rapidly develop your communication, organizational and customer engagement abilities to expand both your role and your opportunities.
Outline
- Professionalism, career management and personal motivation
- Effective communication
- Differentiate communication styles
- Creating a positive first impression
- Assertive communication
- Manage workplace interactions
- Dealing with multiple managers
- Telephone etiquette
- Time management is self management
- Business etiquette
FOR WHOM:Administrators, executive secretaries, existing or prospective office managers/ senior administrators and others who perform related functions.
TRAINING METHODOLOGY
The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.
Speaker/s
assembled to lead discussions in course of the workshop.
Special Offer
Alpha Partners is a reputable firm of Training and Management Consultants with many years of corporate training experience in Finance, Accounting, Auditing, Banking, Management, Information Technology, Oil and Gas Sector, Security, Engineering, Public Relations, Secretarial Studies, Leadership, Marketing and other fields of human endeavour.
We are one of the leading players in the profession. Our firm, a multi-disciplinary one with highly talented, experienced and dedicated partners and staff who have experiences in different facets of working life was established in 1996 and has branches in Lagos, Enugu and Awka.
We offer a wide range of professional services, which covers audits, accounting, finance, taxation, ICT, security, engineering, insurance, human resources management, secretarial and consultancy services in all ramifications.
Our numerous clients attest to the high quality services we offer which contribute in no small measure in ensuring sound and efficient management of their resources.