Office Etiquette, Ethics And Professionalism
Details
The rules of Office Effectiveness & Office Etiquette play a fundamental role in keeping the wheels of a business turning smoothly, and often contribute to business success.
Outline
- Self-Esteem / Positive Attitude
- Personality & Self-Image
- Good Manners & Office Etiquette
- Etiquette on Personal Space
- Body Language
- Professional Presence – Dress Code & Grooming
- Conflict Handling
- Personality Types
- Balance between Aggression & Assertiveness
- Respecting Racial & Ethnic Differences in the Workplace
- Physical Differences in the Workplace
- Gender & Sexual Differences in the Workplace
- Handling Stress in the Workplace
- Teamwork
- Appropriate use of the Internet
- Personal Issues in the Workplace
- Introductions and Conversations
- Telephone Courtesy
- E-mail Etiquette
- Open-plan Office Etiquette
- Meeting Etiquette
- Business Functions
- Etiquette on Business Travel
For whom:High level to middle level managers and supervisors who provide leadership in the work place
TRAINING METHODOLOGY
The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.
Speaker/s
Special Offer
5% discount for 3-5 participants and 10% discount for 6 and above number of participants from the same organization.
Schedules
Alpha Partners is a reputable firm of Training and Management Consultants with many years of corporate training experience in Finance, Accounting, Auditing, Banking, Management, Information Technology, Oil and Gas Sector, Security, Engineering, Public Relations, Secretarial Studies, Leadership, Marketing and other fields of human endeavour.
We are one of the leading players in the profession. Our firm, a multi-disciplinary one with highly talented, experienced and dedicated partners and staff who have experiences in different facets of working life was established in 1996 and has branches in Lagos, Enugu and Awka.
We offer a wide range of professional services, which covers audits, accounting, finance, taxation, ICT, security, engineering, insurance, human resources management, secretarial and consultancy services in all ramifications.
Our numerous clients attest to the high quality services we offer which contribute in no small measure in ensuring sound and efficient management of their resources.
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