Effective Business Communication Skills, Meetings Management And Public Relations For Senior Secretaries, Personal Assistants And Administration Professionals
Details
To operate efficiently, the modern secretary, personal assistant and administration professional must be versed in public relations and customer relations, managing corporate meetings and possess adequate communication skills.
This course is designed to equip them with requisite skills for effective and efficient performance
Outline
- Building on the basics of public and human relations
- Developing the PA role
- Meetings, minute taking and speedwriting
- The importance and value of communication skills
- How to build lasting rapport
- Crystal clear communication
- The negotiating framework model
For whom: Senior Secretaries, Confidential Secretaries, PAs, SAs, and other Administrative staff who want to develop andenhance their roles in the organization
TRAINING METHODOLOGY
The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.
Speaker/s
Special Offer
Schedules
| Tue, Wed, Thu, Fri | 09:00 AM — 04:00 PM |
| Tue, Wed, Thu, Fri | 09:00 AM — 04:00 PM |
| Tue, Wed, Thu, Fri | 09:00 AM — 04:00 PM |
| No. of Days: | 4 |
Alpha Partners is a reputable firm of Training and Management Consultants with many years of corporate training experience in Finance, Accounting, Auditing, Banking, Management, Information Technology, Oil and Gas Sector, Security, Engineering, Public Relations, Secretarial Studies, Leadership, Marketing and other fields of human endeavour.
We are one of the leading players in the profession. Our firm, a multi-disciplinary one with highly talented, experienced and dedicated partners and staff who have experiences in different facets of working life was established in 1996 and has branches in Lagos, Enugu and Awka.
We offer a wide range of professional services, which covers audits, accounting, finance, taxation, ICT, security, engineering, insurance, human resources management, secretarial and consultancy services in all ramifications.
Our numerous clients attest to the high quality services we offer which contribute in no small measure in ensuring sound and efficient management of their resources.
Related Courses
