Advanced Management Course For Secretaries, Personal Assistants And Admin Officers
Details
As they mature and grow in status, secretaries, personal assistants and admin officers often take on management responsibilities in addition to their traditional duties and responsibilities . Most times, they are not formally trained to assist and shoulder such additional responsibilities and discharge them effectively and efficiently. This course is designed to fill the gap and equip secretaries, personal assistants and admin officers to achieve higher level of efficiency in the performance of their duties.
Outline
- The characteristics and role of executive secretaries, personal assistants and admin managers
- Enhance productivity through time and self management
- Rapport building
- Telephone manners
- Etiquette and comportment
- Dress sense
- Self organization
- Protocol
- Personal development
- Effective delegation
- Management information systems
- Organizational structure, vision, mission and objective
- Decision making tools for effective leadership
- Dispute and grievance management in the workplace
- Self and time management
- Managing change, organizational and human behavior
For whom: Senior Secretaries, personal assistants, administrative staff in the both the public and private sectors
TRAINING METHODOLOGY
The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.
Speaker/s
Special Offer
Schedules
| Tue, Wed, Thu, Fri | 09:00 AM — 04:00 PM |
| Tue, Wed, Thu, Fri | 09:00 AM — 04:00 PM |
| Tue, Wed, Thu, Fri | 09:00 AM — 04:00 PM |
| No. of Days: | 4 |
Alpha Partners is a reputable firm of Training and Management Consultants with many years of corporate training experience in Finance, Accounting, Auditing, Banking, Management, Information Technology, Oil and Gas Sector, Security, Engineering, Public Relations, Secretarial Studies, Leadership, Marketing and other fields of human endeavour.
We are one of the leading players in the profession. Our firm, a multi-disciplinary one with highly talented, experienced and dedicated partners and staff who have experiences in different facets of working life was established in 1996 and has branches in Lagos, Enugu and Awka.
We offer a wide range of professional services, which covers audits, accounting, finance, taxation, ICT, security, engineering, insurance, human resources management, secretarial and consultancy services in all ramifications.
Our numerous clients attest to the high quality services we offer which contribute in no small measure in ensuring sound and efficient management of their resources.
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