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Performance management is a means of getting better results from the organizations’ teams and individuals by understanding and managing them within an agreed framework of planned goals, standards, and competence requirements. It is a process of establishing shared understanding about what is to be achieved, and an approach to managing and developing people in a way that increases the probability of achieving it in both short and long-term. This function is own and driven by line management but with support from HR managers.

Line Managers, Supervisors, Unit Heads, Project Team Leaders, Human Resource Managers, and Managers who oversee subordinates for performance management.

At the end of the program, participants will be able to:
*appreciate the purpose and scope of target setting and performance management.
*set achievable, agreeable standard of performance
*measure the level of subordinates’ competencies and clarification of expectations to the competency profile in the role definition and agreement.
*relate performance agreement to the core value or operational requirements of the organization for quality, customer service, and team work
*identify the characteristics of an effective performance appraisal system and sources of appraisal information.


Day 1: Understanding goal setting and performance management system: An overview
=> Components of an Effective Target - Goal Setting, Performance Indicators, Performance Standards
=>Developing effective appraisal system
- What are the performance standards? - Strategic relevance
- Who should appraise performance
Day 2: Uses of performance appraisal
- Expectations from performance appraisal exercise
- Critical areas for review: performance review , reward review , potentials review
=>Performance agreements
-Key result areas, role profile, objectives, standard and measurement
=>Performance measurement
- Quantitative performance indicators
- Behavioural performance indicators
Day 3: The balanced scorecard
- The customer perspective, - The internal perspective
- The innovative and learning perspective, -The Financial perspective
=> The 360-degree feedback
=>Critical appraisal skills
- active listening , excellent communication
Day 4: Managing performance throughout the year
- The continuing process of performance management
- Up-dating objectives and work plans.
s=>Managing reward for performance.
- Reward review
* Career Management


Ajelero, S. Abayomi - MA, History, Advanced Dip in HR Mgt., Masters Industrial & Labour Relations Mgt. Mr. Abayomi was formerly the Assistant Controller HR / Head of Training Urban Development Bank Nig. Plc. He has over 15 years work experience spanning the manufacturing, Services and the financial sectors of the Nigeria economy. Mr. Abayomi is a HR consultant / trainer to Nig. Institute of Manpower Development & Industrial Relations. He will bring his experience to bear on this program.

ABIODUN ODEYEMI - M.Sc. (Managerial Psychology), MCIPS, AMNIM, QMS Auditor. An experienced Management Practitioner with over 25 years of experience spanning the manufacturing, engineering and service sectors of the economy.  Mr Odeyemi is a specialist in Managerial Psychology (Leadership, General Management, Communication and Human Relations) Business/Process Development, Employee's Motivation, Productivity Improvement, Performance Management, Project Management (Monitoring and Evaluation), Supply Chain Management, QMS Certification, and Attitudinal Change. Mr Odeyemi was as the Asst. General Manager, Supply Chain, Pivot Engineering Nig. Ltd before venturing into consultancy. He will join others to share their experiences on this program.

Special Offer

We offer 5% discount for five participants and below and 10% discount for six participants and above.


No. of Days: 4
Total Hours: 32
No. of Participants: 50
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Human Capital Associates Global Consult Ltd. is an international training and consultancy firm. A Skill, Knowledge and Attitude Development outfit, particularly reputed for providing integrated professional training and development/consultancy services under a formidable team of experts in their respective fields of operation.

At Human Capital Associates Global Consult Ltd, We offer complete package to develop your organization’s human capacity and advance your business with a wide range of our open and in-plant courses in sales, marketing, quality management, finance and accounting, leadership, human resource management, personal development and maintenance management nationwide in the key regional areas in Nigeria, Ghana, Gambia, Kenya and United Arab Emirate (Dubai)

We leverage on the vast experience we have accumulated over the years to provide our clients with a competitive advantage through the provision of over 160 quality training and skills development courses.

Human Capital Associates Global Consult Limited
Acme House 2nd Floor, 23 Acme Road Ogba, Ikeja - Lagos, Lagos, Ikeja, Nigeria 100001
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