We've noticed this is not your region.
Redirect me to my region
What do you want to learn today?

Details

Becoming a manager is hard enough, but making the transition from colleague to boss is even tougher and comes with its own set of unique challenges. It is not enough that supervisors run the business and oversee their staff, but they must contribute to the bottom line. This 4 days course is an in depth and interactive program designed to help experienced and newly appointed supervisors take charge of their roles and responsibilities and develop the required skills


This program is designed for all Front Line Managers, Supervisors and Team Leaders who need skills in creating and sustaining employees engagement for improved


At the end of this program, participants will be able to:·
§extend their understanding of the supervisor's role and the processes of managing up, down and across the organization develop a strategy for enhancing the effectiveness of their teams
§develop a strategy to support and develop the performance of each member of their staff

Outline

Day One: Program introduction/The Supervisor's Role and Competencies
§Roles and responsibilities of the supervisor
§The competency concept – measuring actual behaviours against the role
§Understanding organizational culture
§Developing a network of relationships and influence
Day Two: Delegation and Management Style/Team-Working and Leadership
§Delegation skills and empowerment
§Management style – 'situational' & 'differential' leadership models
§Group dynamics and team formation, §Conflict and conformity in group situations
§Problem solving and decision making, §Managing team meetings
Day Three: Communication Skills/Managing Performance and Relationships
§Improving communications and relationships, §Dimensions of staff performance
§Practical motivation, §Appraisal – case studies in performance management
§Coaching and developing staff – the skills of on-job training
Day Four: Managing Performance and Relationships/Personal Effectiveness and Time Management
§Developing Assertiveness Skills, §Developing People Management Skills
§Constructive criticism – giving and receiving, §Discipline
§Fundamental principles for time management
§Managing time with other people in mind
§Planning and priority setting, §Interruptions and accessibility
§Understanding stress and managing stressed staff
Day Five: Managing change and continuous improvement/action planning
§Concept of continuous improvement
§Improving systems and processes – engaging and enthusing the team
§Creative thinking techniques, §Implementing change
§Influencing skills – making an case and managing the 'politics'

Speaker/s

Ajelero, S. Abayomi - MA, History, Advanced Dip in HR Mgt., Masters Industrial & Labour Relations Mgt. Mr. Abayomi was formerly the Assistant Controller HR / Head of Training Urban Development Bank Nig. Plc. He has over 15 years work experience spanning the manufacturing, Services and the financial sectors of the Nigeria economy. Mr. Abayomi is a HR consultant / trainer to Nig. Institute of Manpower Development & Industrial

ABIODUN ODEYEMI: MCIPS (London), M.Sc, Managerial Psychology.  An experienced management practitioner with over 20 years of post-graduation experience spanning the manufacturing and service sectors of the economy.  Mr. Odeyemi is a specialist in material  management, employee's  motivation, productivity improvement, customer service and quality management. He will bring his experience to bear on this 

Special Offer

We offer 5% discount for five participants and below and 10% discount for six participants and above.

Schedules

No. of Days: 5
Total Hours: 40
No. of Participants: 50
Reviews
Be the first to write a review about this course.
Write a Review
Sending Message
Please wait...
× × Speedycourse.com uses cookies to deliver our services. By continuing to use the site, you are agreeing to our use of cookies, Privacy Policy, and our Terms & Conditions.