We've noticed this is not your region.
Redirect me to my region
What do you want to learn today?

Administrative Support Skills for Drivers Training

ENDED
Inquire Now
On-Site / Training
Ended last Dec 22, 2023
NGN  150,000.00

Details

Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. Drivers are not left out, they are mostly used to run office administrative functions ranging from handling and maintaining records to logistics planning, thereby supporting other functions to deliver results. This workshop will equip drivers with the necessary tools required for efficient and effective delivery of administrative functions.

Outline

Getting Started/Setting Personal objectives
 Pre-assignment – Office Administration Skills
 Dealing with E-Mail
 Managing Electronic Files
 Keeping Track of the Paper Trail
 Making the Most of Voice Mail
 Safeguarding office documents/confidentiality
Getting Organized, Part Two
 Keeping Your Workspace Organized
 Using a To-Do Book
 The Extra Mile: Adding Project Management Techniques to Your Toolbox
Time Management
 Managing Your Time
 Keeping Others on Track
 Maintaining Schedules
Getting It All Done On Time/Multitasking Skills
 Prioritizing
 The Secret to Staying on Track
 Goal Setting
 Decision making and problem solving
Special Tasks
 Planning Small itineraries
 Organizing Travel proactively
 Office/Corner Management Skills
Communication Skills
 Verbal Communication Skills
o Listening and Hearing: They Aren”t the Same Thing
o Asking Questions
o Communicating with Power
 Non-Verbal Communication Skills
o Body Language
o The Signals You Send to Others
o It”s Not What You Say, It”s How You Say It
Self Empowerment
 Being Assertive
 Resolving Conflict
 Building Consensus
 Making Decisions
Interpersonal Relationship Skill
 Relationship Management/Working with Your boss
 Influencing Skills
 What to Do in Sticky Situations
Taking Care of Yourself
 Ergonomics
 Stress Management
 Dealing with a Heavy Workload/multitasking skills
Wrapping Up
 Words from the Wise
 Review of Parking Lot
 Lessons Learned
 Completion of Action Plans and Evaluations

Speaker/s

GoldStead Faculty

Special Offer

10% discount for 5 or more delegates

Schedules

No. of Days: 5
Reviews
Be the first to write a review about this course.
Write a Review

GoldStead Resources specializes in optimizing the potentials inherent in human capital as well as businesses to achieve set goals and objectives .We leverage practical real-life experiences to empower organizations and her employees with solution-based approaches for maximum result.

 As a Capacity developer, we cover a wide range of training programs tailored to meet specific organizational, group and individual needs. These training topics cut across customer service, human resource, secretarial and administration, soft skill for self development, work ethics, management and leadership among others.

We also organize capacity development and skill acquisition programmes for the young minds through religious bodies, schools, etc..

We have also facilitated training programmes for ddelegates from other African countries such as Rwanda, Uganda, Gambia, Ghana, Liberia, etc.

Sending Message
Please wait...
× × Speedycourse.com uses cookies to deliver our services. By continuing to use the site, you are agreeing to our use of cookies, Privacy Policy, and our Terms & Conditions.