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Effective Communications Masterclass

Outline

Introduction to the Field of Communication

  • The importance of communication in today’s modern setting
  • The key elements and skills of communication
  • Telephone communication
  • Written communication - email etiquette
  • Maximising our communication skills in a variety of situations
  • What helps and hinders communication at an individual, team and organisational level
  • Questioning and Listening skills
  • Self-presentation and self-promotion

 

Feedback Skills

  • The importance of feedback to people and organisations
  • The types of feedback we receive in life
  • Structuring feedback
  • Giving and receiving feedback effectively

 

Communicating Assertively 

  • What assertive communication is and is not
  • How we should plan, structure and conduct assertive communication
  • Using assertive communication in a variety of situations

 

Communication to Different Personalities

  • The type of people and personalities we have to communicate with
  • Understanding as to how each type likes to communicate and be communicated with
  • Adapting our communication style to others

 

Team Engagement

  • Holding successful and inspiring team meetings
  • Communicating with your immediate team

Speaker/s

A distinguished team of facilitators who are eminently qualified professionals has been assembled to lead discussions in course of the workshop.

Special Offer

5% discount for 3-5 participants and 10% discount for 6 and above number of participants from the same organization.
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Alpha Partners is a reputable firm of Training and Management Consultants with many years of corporate training experience in Finance, Accounting, Auditing, Banking, Management, Information Technology, Oil and Gas Sector, Security, Engineering, Public Relations, Secretarial Studies, Leadership, Marketing and other fields of human endeavour.

We are one of the leading players in the profession. Our firm, a multi-disciplinary one with highly talented, experienced and dedicated partners and staff who have experiences in different facets of working life was established in 1996 and has branches in Lagos, Enugu and Awka.

We offer a wide range of professional services, which covers audits, accounting, finance, taxation, ICT, security, engineering, insurance, human resources management, secretarial and consultancy services in all ramifications.

Our numerous clients attest to the high quality services we offer which contribute in no small measure in ensuring sound and efficient management of their resources.

Alpha Partners Training
200, Murtala Muhammed Way (3rd Floor), Adekunle BRT Bus Stop, Yaba, Lagos. Nigeria., Yaba - Lagos, Nigeria
+2348033045484
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