Workplace Communications Strategies Course
Details
Workplace Communications Strategies Course
Communicating for Results
o Improving the oral communication process
o How to make memos more understandable
o Giving instructions and orders
o Developing communication adaptability
Outline
Communicating for Results
o Improving the oral communication process
o How to make memos more understandable
o Giving instructions and orders
o Developing communication adaptability
Solving Problems more Effectively
o How to make better decisions
o Gaining maximum support for your ideas
o Small group problem-solving techniques
o Improving problem-solving effectiveness
Feedback Skills
- The importance of feedback to people and organisations
- The types of feedback we receive in life
- Structuring feedback
- Giving and receiving feedback effectively
Communicating Assertively
- What assertive communication is and is not
- How we should plan, structure and conduct assertive communication
- Using assertive communication in a variety of situations
Communication to Different Personalities
- The type of people and personalities we have to communicate with
- Understanding as to how each type likes to communicate and be communicated with
- Adapting our communication style to others
Building Productive Working Relationships
o Handling irresponsible behavior in others
o Preventing non-productive conflicts
o How to gain respect from your co-workers and your boss
Speaker/s
Special Offer
Schedules
| Tue, Fri | 09:00 AM — 04:00 PM |
| No. of Days: | 4 |
Alpha Partners is a reputable firm of Training and Management Consultants with many years of corporate training experience in Finance, Accounting, Auditing, Banking, Management, Information Technology, Oil and Gas Sector, Security, Engineering, Public Relations, Secretarial Studies, Leadership, Marketing and other fields of human endeavour.
We are one of the leading players in the profession. Our firm, a multi-disciplinary one with highly talented, experienced and dedicated partners and staff who have experiences in different facets of working life was established in 1996 and has branches in Lagos, Enugu and Awka.
We offer a wide range of professional services, which covers audits, accounting, finance, taxation, ICT, security, engineering, insurance, human resources management, secretarial and consultancy services in all ramifications.
Our numerous clients attest to the high quality services we offer which contribute in no small measure in ensuring sound and efficient management of their resources.
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