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About this course
ITIL 4 is built on the established core of best practice in the ITIL guidance. ITIL 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps.
This course includes one ITIL® (4) Foundation exam voucher. The exam is taken on the final afternoon of class for students who attend in-person; virtual students will receive their exam voucher and instructions on how to schedule via PeopleCert. Virtual
students test via the online proctor process. The ITIL® (4) Foundation course is based on the exam specifications specified by AXELOS for the ITIL® (4) Foundation certification.
The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL 4 service management framework and prepare for the ITIL® (4) Foundation exam. In addition, this course offers a rich learning
experience that helps the participants understand ITIL 4 and relate ITIL to their own work environment.
- ITIL Foundation certification and everyone interested in aligning IT with business, controlling or reducing IT costs, improving IT service quality, and balancing IT resources in the most effective manner.
- All IT professionals, IT project managers, IT managers, IT project or team members, coordinators, network operators, business process analysts, IT architects, consultants, systems integrators, help desk managers and staff, planners, managed service providers, outsourcers, application developers, and other IT-related positions.
- There are no pre-requisites for this course, although basic knowledge of Service Management concepts will be helpful.
MAKINTOUCH CONSULTING YOUR NO.1 PARTNER IN TECHNOLOGY AND BUSINESS PROFESSIONAL SERVICES
Who We Are: Makintouch is a leading IT and Business Management Training provider in Nigeria. We are constantly providing world class trainings, using the best technologies and professionals.
We are certified Partner to Microsoft, Cisco, CompTIA, Loyalist exams (AXELOS), Wiley, APMG, Open Group and Member of DPR,OGTAN , ITAN and many more prestigious professional bodies.
Facilitated by certified and experienced faculty, We deliver best results for each client’s unique Learning needs through flexible training Programs, comprising of onsite/offsite training Packages, online, corporate trainings and IT and Management Certification Boot Camps.
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