Negotiation and Conflict Management in Organizations
Details
Negotiation and Conflict Management in Organizations
Negotiation and Conflict Management Analysis
- Negotiation – What is it and how is it defined?
- The Increasing Importance of Negotiation and Conflict Management
- Sources of Conflict in Organizations
- Conflict Management Strategies
- Conflict meets Negotiation – understanding the two distinct negotiation behaviours
- Assessing your own Personal Negotiation Style
- Negotiation as a mixed motive process
Outline
- Negotiation – What is it and how is it defined?
- The Increasing Importance of Negotiation and Conflict Management
- Sources of Conflict in Organizations
- Conflict Management Strategies
- Conflict meets Negotiation – understanding the two distinct negotiation behaviours
- Assessing your own Personal Negotiation Style
- Negotiation as a mixed motive process
- Key Practical Strategies to Use in Negotiations
- Value Claiming Distributive Negotiation Strategies
- Value creating Integrative Negotiation Strategies
- The Four Possible Outcomes of a Negotiation
- Identifying Underlying Interests
- Planning and Preparing to Negotiate
- The Four Phases of Negotiation
- The Sources of Negotiating Power
- Communicating through Body Language
- Interpreting Body Language and Nonverbal Behaviour
- Dealing with Confrontational Negotiators
- Active Listening and Negotiation
- Putting Negotiation in Context
- Negotiation, Mediation, Arbitration and Litigation
- Mediation as a facilitated negotiation
- Techniques of the Mediator
- Working in Negotiation Teams
- Strategies for improving Negotiating Team Effectiveness
- International and Cross Cultural Negotiations
- Cultural Value and Negotiation Norms
- Advice for Cross Cultural Negotiations
- Putting together a deal – the main considerations
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| Mon, Wed | 09:00 AM — 04:00 PM |
| No. of Days: | 4 |
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We are one of the leading players in the profession. Our firm, a multi-disciplinary one with highly talented, experienced and dedicated partners and staff who have experiences in different facets of working life was established in 1996 and has branches in Lagos, Enugu and Awka.
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