Mastering the Art of Public and Professional Speaking

By the end of this Public Speaking, you will be able to:

• Identify the different types of public speaking opportunities
• Identify your message
• Write a speech
• Use humor effectively
• Deal with criticism
• Overcome nervousness
• Deliver a speech
• Handle questions change the pace based on the audience’s reactions.

Different Types of Speech

• Different Public Speaking Opportunities
• Time, the Defining Factor

What’s the Message?

• Needs Analysis
• Profile Your Audience
• Identifying Key Questions and Concerns

Speak Like a STAR

• Using STAR
• S = Situation
• T = Task
• A = Action
• R = Result

Verbal Communication Skills

• Ten Ways to Listen Better Today
• Asking Questions
• Paraverbal communication

Non-Verbal Communication

• Your Body speaks its own Language
• The Signals You Send
• The Power of Tone

Nervousness

• Preparing Mentally using Visualisation
• Breathing
• A Few Extra Tips

Make them Laugh

• Humour is good, but it's not stand up
• What Makes a Joke

Preparing to Speak

• Organising what you’re going to Say
• Why Write a Speech?
• Face the Critic

Delivering Your Speech

• Don’t Underestimate the Delivery
• Seat of your pants

Section Eleven: Questions and Tips

• Q&A Sessions
• Some Killer Moves

FOR WHOM:

Human Resources Managers, Admin Managers, Senior Managers, Directors, Admin Officers and others who perform related functions.

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.