The Executive Secretary and Office Professionals Master Development Program
Details
The Executive Secretary and Office Professionals Master Development Program
- The role of the Executive Secretary
- The process and practice of management
- The psychology of effective communication
- Personal effectiveness
- Identifying leadership styles and developing leadership skills
- Delegating tasks, establishing when to delegate, to whom and how
- Receiving and giving constructive criticism
Outline
- The role of the Executive Secretary
- The process and practice of management
- The psychology of effective communication
- Personal effectiveness
- Identifying leadership styles and developing leadership skills
- Delegating tasks, establishing when to delegate, to whom and how
- Receiving and giving constructive criticism
- Developing assertiveness skills, staying in control
- Problem solving and decision making
- Time management
- Coping with conflicting priorities and deadlines
- Persuading and influencing skills
- Being part of change; change management
- Techniques of motivating people around you
- Building a dynamic team
- The Media and the Executive Secretary
- Total Quality Management and how to apply it.
- The Executive secretary role as a personal assistant
- Action plans.
Speaker/s
Special Offer
Schedules
| Tue, Wed, Thu, Fri | 09:00 AM — 04:00 PM |
| Tue, Wed, Thu, Fri | 09:00 AM — 04:00 AM |
| Tue, Wed, Thu, Fri | 09:00 AM — 04:00 PM |
| No. of Days: | 4 |
Alpha Partners is a reputable firm of Training and Management Consultants with many years of corporate training experience in Finance, Accounting, Auditing, Banking, Management, Information Technology, Oil and Gas Sector, Security, Engineering, Public Relations, Secretarial Studies, Leadership, Marketing and other fields of human endeavour.
We are one of the leading players in the profession. Our firm, a multi-disciplinary one with highly talented, experienced and dedicated partners and staff who have experiences in different facets of working life was established in 1996 and has branches in Lagos, Enugu and Awka.
We offer a wide range of professional services, which covers audits, accounting, finance, taxation, ICT, security, engineering, insurance, human resources management, secretarial and consultancy services in all ramifications.
Our numerous clients attest to the high quality services we offer which contribute in no small measure in ensuring sound and efficient management of their resources.
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