Work Ethics, Attitudes and Productivity Enhancement Course

To teach the best practice in work ethics, attitudes and productivity in the work place Ethics.

The Nature of Productivity

•       What is Productivity?
•       The Key Resource for Increasing Productivity
•       Attitudes toward Planning and Goal Setting
•       Attitudes toward Other People
•       Attitudes toward External Circumstances
•       Attitudes toward Practices and Procedures
•       Attitudes toward Yourself
•       Identifying and Using High Payoff Activities
•       Establishing a Base Line for Productivity
•       The Rewards of Improving Productivity

Goals Achievement through Time Management

•       Your Self-Image
•       Personal and Organizational Goals
•       How the Goal-Setting Process Works
•       The Power of Written Goals
•       Finding Time for Planning and Goal Setting
•       Tracking and Feedback
•       Putting Affirmation and Visualization into Practice

Increasing Productivity through Controlling Priorities

•       Setting Priorities in All Areas of Life
•       Dealing with Interruptions
•       Coping with Emergencies
•       Calendar / Commitment Book
•       Drop-in Visitors
•       Handling Paper Flow
•       Efficient Work Areas
•       Managing Communications
•       Saying “No”

Improving Productivity through Communication

•       Time for Communicating
•       Empathy in Communication
•       Clarifying with Effective Questions
•       Listening for the Total Message
•       Tips for Speed Reading
•       Writing for Maximum Impact
•       Using Technology Efficiently and Effectively
•       Communicating with Groups

Increasing Productivity of the Team

•       Sharing and Communicating Goals
•       Creating a Learning Environment
•       Developing and Coaching Self-Directed Work Teams
•       Positive Expectancy
•       Developing People
•       Efficient Procedures
•       Productive Meeting Strategies

Positive Attitudes

•       Defining attitude
•       Common attitude problems at work
•       How attitudes make an impact
•       Self-assessment
•       Conscientiousness
•       Changing attitudes
•       Building a culture that promotes helpful attitudes

FOR WHOM:

Human Resources Managers, Heads of Departments, Managers Supervisors, Accountants, Auditors, Industrial Relations Managers.

TRAINING METHODOLOGY

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.