Customer Relationship Management that Works
Details
To create the framework for best practices in customer-centric organizations toward meeting and even exceeding customer expectations. Covers Customer Relationship Skills, CRM Technology, Data Mining, Value Management, Pricing Strategy, Digital Marketing, and Customer Service Initiatives.
This course in recommended for Customer/Client Relationship Managers, Marketing and Sales Managers, Business Development Officers, and Customer Service/ Support Executives.
Schedules
Weekdays | 10:00 AM — 04:00 PM |
Weekdays | 10:00 AM — 04:00 PM |
Weekdays | 10:00 AM — 04:00 PM |
Weekdays | 10:00 AM — 04:00 PM |
Weekdays | 10:00 AM4 — 04:00 PM |
Weekdays | 10:00 AM — 04:00 PM |
Weekdays | 10:00 AM — 04:00 PM |
Weekdays | 10:00 AM — 04:00 PM |
10:00 AM — 04:00 PM |
No. of Days: | 5 |
Total Hours: | 6 |
GoldStead Resources specializes in optimizing the potentials inherent in human capital as well as businesses to achieve set goals and objectives .We leverage practical real-life experiences to empower organizations and her employees with solution-based approaches for maximum result.
As a Capacity developer, we cover a wide range of training programs tailored to meet specific organizational, group and individual needs. These training topics cut across customer service, human resource, secretarial and administration, soft skill for self development, work ethics, management and leadership among others.
We also organize capacity development and skill acquisition programmes for the young minds through religious bodies, schools, etc..
We have also facilitated training programmes for ddelegates from other African countries such as Rwanda, Uganda, Gambia, Ghana, Liberia, etc.