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Details

  • Doing the job while building good relationships is essential to doing good business!
  • The most important asset of any organization are its people. The growth and success of an organization depend on them. At the same time, the most important yet the most challenging responsibility is to manage people in the organization because of changing technologies, workforce, different cultures, attitudes, behaviours, expectations and impact of global competition. In the world we live in, the skills of effective relationship management are the key to a successful people management and harmonious work environment.
  • The course objective is to develop an awareness of the intrapersonal and interpersonal tools and tactics at your disposal to build successful work relationships to address queries and complaints in a professional, thorough and conciliatory way.
  • It will help its participants understand the dynamics of human behaviour and implement it in their organizations for effective people and relationship management  among others.

Outline

Available on request

Speaker/s

GoldStead Faculty

Special Offer

10% discount for 5 or more participants
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GoldStead Resources specializes in optimizing the potentials inherent in human capital as well as businesses to achieve set goals and objectives .We leverage practical real-life experiences to empower organizations and her employees with solution-based approaches for maximum result.

 As a Capacity developer, we cover a wide range of training programs tailored to meet specific organizational, group and individual needs. These training topics cut across customer service, human resource, secretarial and administration, soft skill for self development, work ethics, management and leadership among others.

We also organize capacity development and skill acquisition programmes for the young minds through religious bodies, schools, etc..

We have also facilitated training programmes for ddelegates from other African countries such as Rwanda, Uganda, Gambia, Ghana, Liberia, etc.

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