Browse 160 Customer Service courses in Nigeria
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Customer service management
Training by
adoney associates limited
Good customer service can be considered as the big differentiator between firms. While competing products are often similar and can anyway be easily duplicated, good customer service is a holistic system, ...
Lagos
Jun 04 - Jun 06, 2024
NGN 200,000.00
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Good customer service can be considered as the big differentiator between firms. While competing products are often similar and can anyway be easily duplicated, good customer service is a holistic system, ...
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Exceptional Customer Relationship Management – CRM Course
Training by
Alpha Partners Training
Upon completion of this day, participants will be able to: Recognize how listening affects communication Identify the impact of perception on service quality Apply high quality telephone techniques and ...
Upon completion of this day, participants will be able to: Recognize how listening affects communication Identify the impact of perception on service quality Apply high quality telephone techniques and ...
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Lean Management - Online Training
Online Training by
Ciel academy
This Lean Management Training will discuss the following: 1. Lean Management Introduction Introduction What is lean? Its roots Success and benefits Challenges 2. Types of wastes Seven types of wastes ...
Online Live (Zoom)
May 06 - May 08, 2024
NGN 1,500,000.00
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This Lean Management Training will discuss the following: 1. Lean Management Introduction Introduction What is lean? Its roots Success and benefits Challenges 2. Types of wastes Seven types of wastes ...
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Certified Public Relations Professional
Class by
Brainify Nigeria
This course will take you step-by-step through proven approaches to Public Relations (PR) planning and management. By following these steps, PR professionals will achieve results that can be measured ...
This course will take you step-by-step through proven approaches to Public Relations (PR) planning and management. By following these steps, PR professionals will achieve results that can be measured ...
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Certified Public Relations Professional
Short Course by
Ciel Consulting
This course will take you step-by-step through proven approaches to Public Relations (PR) planning and management. By following these steps, PR professionals will achieve results that can be measured ...
This course will take you step-by-step through proven approaches to Public Relations (PR) planning and management. By following these steps, PR professionals will achieve results that can be measured ...
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Customer Handling Skills for Call-Centre Representatives
Training by
McTimothy Associates Consulting LLC
Course Objectives At the end of this training, participants would: understand the nuances of body language and verbal skills appreciates aspects of verbal communication such as tone, cadence, and pitch ...
Course Objectives At the end of this training, participants would: understand the nuances of body language and verbal skills appreciates aspects of verbal communication such as tone, cadence, and pitch ...
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Offensive and Defensive Market Share Training for Sales and Marketing Managers
Training by
Alpha Partners Training
With an offensive marketing warfare strategy, a company needs to target the weaknesses or one specific weakness in the competition – making sure to emphasize their own strengths as well. The objectives ...
With an offensive marketing warfare strategy, a company needs to target the weaknesses or one specific weakness in the competition – making sure to emphasize their own strengths as well. The objectives ...
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Excellent Customer Service-The key to customer
loyalty
Online Training by
MAXIMEDGE TECHNOLOGY AND CONSULTING LIMITED
Absolutely! Excellent customer service is indeed a key factor in building and maintaining customer loyalty. When customers receive exceptional service, they are more likely to develop a positive perception ...
Online Self-Paced
NGN 70,000.00
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Absolutely! Excellent customer service is indeed a key factor in building and maintaining customer loyalty. When customers receive exceptional service, they are more likely to develop a positive perception ...
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Customer Care Essentials
Online Training by
MAXIMEDGE TECHNOLOGY AND CONSULTING LIMITED
Customer care is a critical aspect of any business that involves providing support and assistance to customers before, during, and after their purchase or interaction with the company's products or services. ...
Online Self-Paced
NGN 60,000.00
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Customer care is a critical aspect of any business that involves providing support and assistance to customers before, during, and after their purchase or interaction with the company's products or services. ...
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Customer Service Management
Online Training by
MAXIMEDGE TECHNOLOGY AND CONSULTING LIMITED
Customer service management refers to the process of overseeing and coordinating all activities related to providing exceptional service to customers. It involves developing and implementing strategies, ...
Online Self-Paced
NGN 80,000.00
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Customer service management refers to the process of overseeing and coordinating all activities related to providing exceptional service to customers. It involves developing and implementing strategies, ...
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