Browse 157 Customer Service courses in Nigeria
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Certified Public Relations Professional
Class by
Brainify Nigeria
This course will take you step-by-step through proven approaches to Public Relations (PR) planning and management. By following these steps, PR professionals will achieve results that can be measured ...
This course will take you step-by-step through proven approaches to Public Relations (PR) planning and management. By following these steps, PR professionals will achieve results that can be measured ...
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Customer Service Excellence Course
Training by
Hero Advisory Training
EXECUTIVE SUMMARY This customer service excellence course aims to impart insight regarding various tools and techniques used in the corporate world. The course is a pre-requisite for any associate looking ...
EXECUTIVE SUMMARY This customer service excellence course aims to impart insight regarding various tools and techniques used in the corporate world. The course is a pre-requisite for any associate looking ...
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Advanced Customer Service Skills & Relationship
Management
Online Training by
MAXIMEDGE TECHNOLOGY AND CONSULTING LIMITED
Advanced customer service skills and relationship management are crucial for businesses to thrive and build loyal customer bases. Exceptional customer service goes beyond resolving issues; it involves ...
Online Self-Paced
NGN 120,000.00
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Advanced customer service skills and relationship management are crucial for businesses to thrive and build loyal customer bases. Exceptional customer service goes beyond resolving issues; it involves ...
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Exceptional Customer Relationship Management – CRM Course
Training by
Alpha Partners Training
Upon completion of this day, participants will be able to: Recognize how listening affects communication Identify the impact of perception on service quality Apply high quality telephone techniques and ...
Upon completion of this day, participants will be able to: Recognize how listening affects communication Identify the impact of perception on service quality Apply high quality telephone techniques and ...
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Certified Public Relations Professional
Short Course by
Ciel Consulting
This course will take you step-by-step through proven approaches to Public Relations (PR) planning and management. By following these steps, PR professionals will achieve results that can be measured ...
This course will take you step-by-step through proven approaches to Public Relations (PR) planning and management. By following these steps, PR professionals will achieve results that can be measured ...
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Social Customer Service Management
Training by
McTimothy Associates Consulting LLC
Course Overview The image of an organisation is only as good as the image of its front liners. What does your front office says about your company? Any organisation that strives for excellence, distinction ...
Course Overview The image of an organisation is only as good as the image of its front liners. What does your front office says about your company? Any organisation that strives for excellence, distinction ...
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Key Account Selling and Management Course
Training by
Alpha Partners Training
By the end of the course the participant should be able to: How to calculate the potential of each account Account planning – devising a revenue generation plan for each client ...
By the end of the course the participant should be able to: How to calculate the potential of each account Account planning – devising a revenue generation plan for each client ...
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Customer Satisfaction and Loyalty Programme: Strategies & Measurement
Training by
McTimothy Associates Consulting LLC
Customer Satisfaction and Loyalty Programme: Strategies & Measurement course overview This course fits comfortably between two categories: customer service and marketing. Have you ever wondered what ...
Customer Satisfaction and Loyalty Programme: Strategies & Measurement course overview This course fits comfortably between two categories: customer service and marketing. Have you ever wondered what ...
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Email Marketing Fundamentals Course
Training by
Alpha Partners Training
Plan integrated email campaigns Select email marketing management systems Building email lists Review the latest on ethical and legal constraints Design an effective ...
Plan integrated email campaigns Select email marketing management systems Building email lists Review the latest on ethical and legal constraints Design an effective ...
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Result-Based Customer Experience Management
Training by
Hero Advisory Training
EXECUTIVE SUMMARY This course is one of the most important components for sustenance and growth of an organization. With the advancement of software technologies, significant progress has been made in ...
EXECUTIVE SUMMARY This course is one of the most important components for sustenance and growth of an organization. With the advancement of software technologies, significant progress has been made in ...
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Effective Sales and Marketing Administration Training
Training by
Alpha Partners Training
This Sales and Marketing Administration Support Training is designed to get the sales and marketing department organized and efficient in delivery of results, equip the sales and marketing personnel, ...
This Sales and Marketing Administration Support Training is designed to get the sales and marketing department organized and efficient in delivery of results, equip the sales and marketing personnel, ...
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Building and Sustaining Customer Service Culture
Training by
McTimothy Associates Consulting LLC
Course Overview The fact that successful organizations also have the most satisfied customers makes intuitive sense, and finding examples of such organizations is a simple matter. Names like Apple, Samsung, ...
Course Overview The fact that successful organizations also have the most satisfied customers makes intuitive sense, and finding examples of such organizations is a simple matter. Names like Apple, Samsung, ...
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Excellent Customer Service-The key to customer
loyalty
Online Training by
MAXIMEDGE TECHNOLOGY AND CONSULTING LIMITED
Absolutely! Excellent customer service is indeed a key factor in building and maintaining customer loyalty. When customers receive exceptional service, they are more likely to develop a positive perception ...
Online Self-Paced
NGN 70,000.00
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Absolutely! Excellent customer service is indeed a key factor in building and maintaining customer loyalty. When customers receive exceptional service, they are more likely to develop a positive perception ...
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Customer Relationship Management (CRM)
Training by
McTimothy Associates Consulting LLC
Rationale Customer relationship management software have become very popular in recent years. Extremely powerful and quite economic they hold promises of unparalleled customer insights leading to superior ...
Rationale Customer relationship management software have become very popular in recent years. Extremely powerful and quite economic they hold promises of unparalleled customer insights leading to superior ...
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Document & Control Control Management |Ciel Consulting
Training by
Ciel Consulting
Certified document control professional course aims at preparing Document Control professionals to manage and lead teams of Document Controllers, to manage, analyze and organize document control activities ...
Certified document control professional course aims at preparing Document Control professionals to manage and lead teams of Document Controllers, to manage, analyze and organize document control activities ...
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Offensive and Defensive Market Share Training for Sales and Marketing Managers
Training by
Alpha Partners Training
With an offensive marketing warfare strategy, a company needs to target the weaknesses or one specific weakness in the competition – making sure to emphasize their own strengths as well. The objectives ...
With an offensive marketing warfare strategy, a company needs to target the weaknesses or one specific weakness in the competition – making sure to emphasize their own strengths as well. The objectives ...
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Best Practice In Credit Sales Administration
Training by
Alpha Partners Training
This workshop on credit sales will give you the attitude, confidence and systems you need to become the award winner you know you can be.
This workshop on credit sales will give you the attitude, confidence and systems you need to become the award winner you know you can be.
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Excellence in Customer Service
Class by
Brainify Nigeria
In this course we cover all the most important elements of service any person involved in direct interactions with customers should know and apply. From the necessary behavioral and communication skills ...
In this course we cover all the most important elements of service any person involved in direct interactions with customers should know and apply. From the necessary behavioral and communication skills ...
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Document Control & Management
Class by
Brainify Nigeria
Certified document control professional course aims at preparing Document Control professionals to manage and lead teams of Document Controllers, to manage, analyze and organize document control activities ...
Certified document control professional course aims at preparing Document Control professionals to manage and lead teams of Document Controllers, to manage, analyze and organize document control activities ...
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RESULTS-BASED MARKETING: FUNCTIONAL APPROACH FOR PROFESSIONAL SERVICE FIRM
Training by
Hero Advisory Training
EXECUTIVE SUMMARY The aim of results-based marketing is to set out practically, take the goals you want to achieve in your marketing strategy, and work towards reaching those goals. First, it is important ...
EXECUTIVE SUMMARY The aim of results-based marketing is to set out practically, take the goals you want to achieve in your marketing strategy, and work towards reaching those goals. First, it is important ...
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