Emotional Intelligence For Sales Excellence
Details
Emotional intelligence (also known as EI or EQ) is the ability to understand and manage the emotions we exude and how they affect others. By understanding emotions, we can use them as tools to evoke feelings of recognition, influence, and trust. It is also the ability to understand and manage emotions in yourself and others.
Emotional intelligence training and sales go hand in hand. It differentiates the good salesperson from the bad. Having little to no emotional intelligence can greatly impact a salesperson’s ability to build rapport with a customer. Hitting each call with a hard-sell approach instantly screams “desperate”. But showing understanding and empathy can help the person. Then, those on the other end of the line relax and listen to what you have to say.
Having a high level of emotional intelligence allows a salesperson to sense, understand, and effectively apply the power of their own emotions during interactions with buyers to improve sales rather than derail them.
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Autusbridge Consulting Ltd is a leading indigenous capacity development and training services provider based in Nigeria, since 2013.
Our training programs are focused on building skills and competencies in the areas of Sales, Marketing, Business Management, Microsoft Office tools, and Data Analytics, Leadership, Finance, and Financial Modelling Courses.
Due to our exceptional service delivery, we have acquired and retained a rich clientele of individual and corporate clients both from big organizations and SME businesses operating in Nigeria and Ghana.
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