Browse 145 Customer Relationship Management courses in Nigeria
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Courses > Customer Service > Customer Relationship Management
Customer Relationship Management
Certified HR Assessor
Class by
Ciel Consulting
Most companies are nowadays requesting more from their employees. Networking, decision making, working across silos and a high level of engagement have become key ingredients of success. This complex ...
Most companies are nowadays requesting more from their employees. Networking, decision making, working across silos and a high level of engagement have become key ingredients of success. This complex ...
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Certified Customer Service Professional
Class by
Ciel Consulting
Every front-line employee needs a solid grounding in ‘customer service’ skills. As can be expected in this five-day course, the subjects covered tackle most of what is needed by anyone interacting directly ...
Every front-line employee needs a solid grounding in ‘customer service’ skills. As can be expected in this five-day course, the subjects covered tackle most of what is needed by anyone interacting directly ...
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Lean Management
Class by
Ciel Consulting
This Lean Management Training will discuss the following: 1. Lean Management Introduction Introduction What is lean? Its roots Success and benefits Challenges 2. Types of wastes Seven types of wastes ...
This Lean Management Training will discuss the following: 1. Lean Management Introduction Introduction What is lean? Its roots Success and benefits Challenges 2. Types of wastes Seven types of wastes ...
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Customer Service Management
Online Training by
MAXIMEDGE TECHNOLOGY AND CONSULTING LIMITED
Customer service management refers to the process of overseeing and coordinating all activities related to providing exceptional service to customers. It involves developing and implementing strategies, ...
Online Self-Paced
NGN 80,000.00
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Customer service management refers to the process of overseeing and coordinating all activities related to providing exceptional service to customers. It involves developing and implementing strategies, ...
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Customer service management
Training by
adoney associates limited
Good customer service can be considered as the big differentiator between firms. While competing products are often similar and can anyway be easily duplicated, good customer service is a holistic system, ...
Lagos
Jun 04 - Jun 06, 2024
NGN 200,000.00
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Good customer service can be considered as the big differentiator between firms. While competing products are often similar and can anyway be easily duplicated, good customer service is a holistic system, ...
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Offensive and Defensive Market Share Training for Sales and Marketing Managers
Training by
Alpha Partners Training
With an offensive marketing warfare strategy, a company needs to target the weaknesses or one specific weakness in the competition – making sure to emphasize their own strengths as well. The objectives ...
With an offensive marketing warfare strategy, a company needs to target the weaknesses or one specific weakness in the competition – making sure to emphasize their own strengths as well. The objectives ...
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Customer Experience Management
Online Training by
MAXIMEDGE TECHNOLOGY AND CONSULTING LIMITED
Customer Experience Management (CEM) is the process of strategically managing and optimizing all interactions and touchpoints that a customer has with a company throughout their entire journey, from the ...
Online Self-Paced
NGN 85,000.00
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Customer Experience Management (CEM) is the process of strategically managing and optimizing all interactions and touchpoints that a customer has with a company throughout their entire journey, from the ...
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Sales and Marketing Strategies
Training by
Hero Advisory Training
EXECUTIVE SUMMARY Sales and Marketing Strategies course is a fast-paced, dynamic, and highly informative program that covers ideas, techniques, tips, and practically useful information. The program uses ...
EXECUTIVE SUMMARY Sales and Marketing Strategies course is a fast-paced, dynamic, and highly informative program that covers ideas, techniques, tips, and practically useful information. The program uses ...
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Exceptional Customer Relationship Management – CRM Course
Training by
Alpha Partners Training
Upon completion of this day, participants will be able to: Recognize how listening affects communication Identify the impact of perception on service quality Apply high quality telephone techniques and ...
Upon completion of this day, participants will be able to: Recognize how listening affects communication Identify the impact of perception on service quality Apply high quality telephone techniques and ...
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Fundamentals Of Marketing course
Training by
Alpha Partners Training
In this workshop, participants will be able to: The integral frameworks of marketing Tools in understanding your company as well as your customer/consumer Tools in understanding ...
In this workshop, participants will be able to: The integral frameworks of marketing Tools in understanding your company as well as your customer/consumer Tools in understanding ...
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