Browse 152 Customer Service courses in Nigeria
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Certified HR Assessor
Class by
Ciel Consulting
Most companies are nowadays requesting more from their employees. Networking, decision making, working across silos and a high level of engagement have become key ingredients of success. This complex ...
Most companies are nowadays requesting more from their employees. Networking, decision making, working across silos and a high level of engagement have become key ingredients of success. This complex ...
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Certified Customer Service Professional
Class by
Ciel Consulting
Every front-line employee needs a solid grounding in ‘customer service’ skills. As can be expected in this five-day course, the subjects covered tackle most of what is needed by anyone interacting directly ...
Every front-line employee needs a solid grounding in ‘customer service’ skills. As can be expected in this five-day course, the subjects covered tackle most of what is needed by anyone interacting directly ...
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Lean Management
Class by
Ciel Consulting
This Lean Management Training will discuss the following: 1. Lean Management Introduction Introduction What is lean? Its roots Success and benefits Challenges 2. Types of wastes Seven types of wastes ...
This Lean Management Training will discuss the following: 1. Lean Management Introduction Introduction What is lean? Its roots Success and benefits Challenges 2. Types of wastes Seven types of wastes ...
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Customer Service Management
Online Training by
MAXIMEDGE TECHNOLOGY AND CONSULTING LIMITED
Customer service management refers to the process of overseeing and coordinating all activities related to providing exceptional service to customers. It involves developing and implementing strategies, ...
Online Self-Paced
NGN 80,000.00
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Customer service management refers to the process of overseeing and coordinating all activities related to providing exceptional service to customers. It involves developing and implementing strategies, ...
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Offensive and Defensive Market Share Training for Sales and Marketing Managers
Training by
Alpha Partners Training
With an offensive marketing warfare strategy, a company needs to target the weaknesses or one specific weakness in the competition – making sure to emphasize their own strengths as well. The objectives ...
With an offensive marketing warfare strategy, a company needs to target the weaknesses or one specific weakness in the competition – making sure to emphasize their own strengths as well. The objectives ...
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Fundamentals Of Marketing course
Training by
Alpha Partners Training
In this workshop, participants will be able to: The integral frameworks of marketing Tools in understanding your company as well as your customer/consumer Tools in understanding ...
In this workshop, participants will be able to: The integral frameworks of marketing Tools in understanding your company as well as your customer/consumer Tools in understanding ...
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Customer Handling Skills for Call-Centre Representatives
Training by
McTimothy Associates Consulting LLC
Course Objectives At the end of this training, participants would: understand the nuances of body language and verbal skills appreciates aspects of verbal communication such as tone, cadence, and pitch ...
Course Objectives At the end of this training, participants would: understand the nuances of body language and verbal skills appreciates aspects of verbal communication such as tone, cadence, and pitch ...
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Exceptional Customer Relationship Management – CRM Course
Training by
Alpha Partners Training
Upon completion of this day, participants will be able to: Recognize how listening affects communication Identify the impact of perception on service quality Apply high quality telephone techniques and ...
Upon completion of this day, participants will be able to: Recognize how listening affects communication Identify the impact of perception on service quality Apply high quality telephone techniques and ...
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Public Relations and customer care
Online Training by
MAXIMEDGE TECHNOLOGY AND CONSULTING LIMITED
Public Relations (PR) and customer care are two important aspects of managing a company's reputation and ensuring customer satisfaction. While they are distinct functions, they often overlap and complement ...
Online Self-Paced
NGN 70,000.00
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Public Relations (PR) and customer care are two important aspects of managing a company's reputation and ensuring customer satisfaction. While they are distinct functions, they often overlap and complement ...
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Customer Experience Management
Online Training by
MAXIMEDGE TECHNOLOGY AND CONSULTING LIMITED
Customer Experience Management (CEM) is the process of strategically managing and optimizing all interactions and touchpoints that a customer has with a company throughout their entire journey, from the ...
Online Self-Paced
NGN 85,000.00
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Customer Experience Management (CEM) is the process of strategically managing and optimizing all interactions and touchpoints that a customer has with a company throughout their entire journey, from the ...
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