Browse 152 Customer Service courses in Nigeria
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Document Control & Management
Class by
Brainify Nigeria
Certified document control professional course aims at preparing Document Control professionals to manage and lead teams of Document Controllers, to manage, analyze and organize document control activities ...
Certified document control professional course aims at preparing Document Control professionals to manage and lead teams of Document Controllers, to manage, analyze and organize document control activities ...
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Attaining Excellence in Customer Service Delivery
Training by
McTimothy Associates Consulting LLC
Course Overview In this course we cover all the most important elements of service any person involved in direct interactions with customers should know and apply. From the necessary behavioral and communication ...
Course Overview In this course we cover all the most important elements of service any person involved in direct interactions with customers should know and apply. From the necessary behavioral and communication ...
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Customer Service Management
Online Training by
MAXIMEDGE TECHNOLOGY AND CONSULTING LIMITED
Customer service management refers to the process of overseeing and coordinating all activities related to providing exceptional service to customers. It involves developing and implementing strategies, ...
Online Self-Paced
NGN 80,000.00
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Customer service management refers to the process of overseeing and coordinating all activities related to providing exceptional service to customers. It involves developing and implementing strategies, ...
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Customer Experience Management
Online Training by
MAXIMEDGE TECHNOLOGY AND CONSULTING LIMITED
Customer Experience Management (CEM) is the process of strategically managing and optimizing all interactions and touchpoints that a customer has with a company throughout their entire journey, from the ...
Online Self-Paced
NGN 85,000.00
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Customer Experience Management (CEM) is the process of strategically managing and optimizing all interactions and touchpoints that a customer has with a company throughout their entire journey, from the ...
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Customer Handling Skills for Call-Centre Representatives
Training by
McTimothy Associates Consulting LLC
Course Objectives At the end of this training, participants would: understand the nuances of body language and verbal skills appreciates aspects of verbal communication such as tone, cadence, and pitch ...
Course Objectives At the end of this training, participants would: understand the nuances of body language and verbal skills appreciates aspects of verbal communication such as tone, cadence, and pitch ...
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Customer Service Excellence Course
Training by
Hero Advisory Training
EXECUTIVE SUMMARY This customer service excellence course aims to impart insight regarding various tools and techniques used in the corporate world. The course is a pre-requisite for any associate looking ...
EXECUTIVE SUMMARY This customer service excellence course aims to impart insight regarding various tools and techniques used in the corporate world. The course is a pre-requisite for any associate looking ...
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Offensive and Defensive Market Share Training for Sales and Marketing Managers
Training by
Alpha Partners Training
With an offensive marketing warfare strategy, a company needs to target the weaknesses or one specific weakness in the competition – making sure to emphasize their own strengths as well. The objectives ...
With an offensive marketing warfare strategy, a company needs to target the weaknesses or one specific weakness in the competition – making sure to emphasize their own strengths as well. The objectives ...
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Sales And Marketing Management
Training by
Alpha Partners Training
The course combines insights from the Focus Group, discussions with industry experts and other research. It will provide clear insights and identify gaps in the market It will design appropriate programs ...
The course combines insights from the Focus Group, discussions with industry experts and other research. It will provide clear insights and identify gaps in the market It will design appropriate programs ...
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Fundamentals Of Marketing course
Training by
Alpha Partners Training
In this workshop, participants will be able to: The integral frameworks of marketing Tools in understanding your company as well as your customer/consumer Tools in understanding ...
In this workshop, participants will be able to: The integral frameworks of marketing Tools in understanding your company as well as your customer/consumer Tools in understanding ...
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Certified HR Assessor
Class by
Ciel Consulting
Most companies are nowadays requesting more from their employees. Networking, decision making, working across silos and a high level of engagement have become key ingredients of success. This complex ...
Most companies are nowadays requesting more from their employees. Networking, decision making, working across silos and a high level of engagement have become key ingredients of success. This complex ...
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