Personal Effectiveness & Business Mastery Course

Visions and goals are achieved when tasks are understood, priorities are established and deadlines are properly set. This course is designed to help participants develop the right capabilities to manage tasks, evaluate and establish the right priorities, and schedule activities based on clearly established deadlines. The course covers different methods and techniques to encourage task ownership while coordinating with other team members; it also covers how to influence those around us by properly setting expectations and seeing tasks through to successful completion. 

 Course Objectives

By the end of the course, participants will be able to:

• Apply the right skills necessary to complete work effectively and efficiently
• Plan and schedule work-related tasks by using basic project planning tools
• Describe how to leverage stakeholders’ buy-in and support
• Use positive communication and influencing techniques to get things done
• Explain how to gain team commitment and support through appreciation and engagement

This course targets professionals, from all industries, who want to acquire essential skills to create and develop an effective and efficient workplace environment. It is designed for team leaders, supervisors, managers and section heads who are interested in improving their personal productivity or that of the people they manage or work with, whether on a project or within a department. The course also serves as a solid foundation for those who are keen on assuming a supervisory or managerial role as the next step in their career. 

• Self and time management
• Goal setting
• Scheduling
• Task assignment and management
• Conflict management
• Communication
• Motivation
• Dealing with change at the individual and organizational levels

Programme Description

This course is about what managers can do specifically to improve their individual effectiveness and enhance productivity for the organisation. The programme contents have been developed around seven “Key Questions” which managers must continually answer for themselves. The questions are:

What have I been hired to do?

What results are expected of me?

What can I do to make a real difference in the organisation’s fortunes?

What are my bosses’ Critical Result Areas?

What Critical Result Areas should be for my sub-ordinates?

What do I value most in my life?

What do I want to achieve - my goals: Long term? Short-term? Professionally? Socially?

Key Course Contents

Planning Orientation

The discipline of planning and preparation to avoid unplanned catastrophes:

Short term planning: daily/weekly/monthly

Long term planning: self development outlook.

Recognise and take full advantage of limited resources

Focus awareness on company procedures

Time discipline.

Business Knowledge

Strong knowledge of the organisation’s business

Appreciation of their decisions and actions which touch the business’ bottom line

Application of competence to see jobs delivered cost effectively.

Performance Orientation

Focus on delivering results - work efficiently and creatively to meet agreed goals and objectives

Define personal responsibilities

Be clear about standards

Review self performance against set goals.

Opportunities Focused

Understand what opportunities exist or can be created, and convert them into results

Take advantage of opportunities for success in the present or future

Create new ways of doing things that are beneficial, advantageous or profitable.

Problem Solving

Identify forms of waste to reduce losses

Make adjustments to accommodate changing situations

Respond resourcefully to new demands or circumstances.

Innovativeness

Experiment and be adventurous

Develop new thinking and skills and challenge yourself.

Initiative

Anticipate business needs to proactively create solutions

Take on difficult tasks in order to achieve business results.

Delegation and Empowerment

Willingly delegate

Provide subordinates with opportunities to prove their capabilities

Assign the appropriate degree of authority

Provide assistance and support.

Champion Relevant Changes

Strive for learning and growth

Structure process for quality and efficiency.

Developing Self

Strive for learning and growth both professionally and personally.

Mentoring & Sponsorship

What is Sponsorship

How Sponsorship Works.