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The World is changing at a disturbing rate as we shift through the fourth Industrial Revolution. For example: AI, virtual work environments, worldwide business sectors, Pioneers and supervisors face a consistently developing number of difficulties, innovative change, vulnerabilities, and business hazards. Leaders who are lithe, innovative, and tough can take their groups and forward more effectively than others.

This Versatile Performance Management training course assists administrators with managing through increased flexibility.

Driving with flexibility and agility in a work environment is the capacity to expect, stay away from, ensure, endure, relieve, react, and recuperate from the impacts of progress or misfortune and VUCA events and thinking. This HERO training course looks at different ideas to best adapt to consistent change and to quickly recuperate from mishaps and VUCA occasions.

This intensive workshop is designed to develop practical skills in managing others. It deals with Leadership and management styles, managing performance through motivation, coaching and setting S.M.A.R.T. objectives.

Outline

This training course will feature:

  • What versatile performance management is, why it's significant, and Why leaders need to utilize and create it
  • The critical parts of dynamic administration, resilience, and the force of the capacity to understand anyone on a deeper level in driving through the institution
  • Step by step instructions to perceive instability in the business and go this to a positive vision
  • How to distinguish ambiguity and driving forces in the business and change
  • The critical standards and cycle to lead your team, groups, and the association to achieve result
  • Building versatility by utilizing "Dark Swan" thinking and arranging systems around this

MODULE 1:  Course Introduction

Topics covered:

  • Knowledge Skills Checklist

MODULE 2:  Leadership versus Management

Learning outcomes:

Be able to define the differences between leaders and managers, recognise the theory of leadership (Adair) and identify management styles.

Topics covered:

  • Adairs Top Leadership Qualities
  • Action-Centered Leadership
  • Management Styles

MODULE 3:  Learning

Learning outcomes:

Be able to define what "learning" entails and understand how to use differing learning methods appropriately.

Topics covered:

  • A Definition of Learning
  • Some Learning Methods

MODULE 4:  Motivation

Learning outcomes:

Recognize how Herzberg’s Theory of Motivation applies to leadership / management and what motivates people.

Topics covered:

  • Herzberg’s Theory of Motivation
  • Motivation Checklist
  • Motivation From the Front Line

MODULE 5:  Performance Management

Learning outcomes:

Understand the theory behind the Skill / Will matrix model and be able to apply this to identify employee strengths and weaknesses and manage staff performance.

Topics covered:

  • Skill / Will Matrix
  • Applying the Skill / Will Matrix
  • Managing Poor Performance
  • Overcoming Performance Blockages

MODULE 6:  Coaching

Learning outcomes:

Be able to implement a coaching programme that is aimed at improving the skills, attitude and behaviour of staff and includes effective feedback.

Topics covered:

  • What is Coaching?
  • What is NOT Coaching?
  • Why Coach?
  • Who Needs Coaching?
  • Essential Coaching Skills / Qualities
  • Differences Between Training and Coaching
  • Coaching Styles Questionnaire
  • Questioning Skills
  • Open Questions Exercise
  • The G.R.O.W. Approach
  • G.R.O.W - Some Questions To Ask
  • A Suggested Coaching Process

MODULE 7:  Setting SMART Objectives

Learning outcomes:

Identify and set SMART goals for your staff that are positive, motivating and productive.

Topics covered:

  • Setting Goals
  • SMART Goals
  • Measurability of Objectives
  • Defining Standards Exercise

MODULE 8:  Your Personal Action Plan

 

For Whom?

Managers and supervisors, present and aspiring, who want to manage employees in a way that is geared to better results.

Special Offer

Get a 4+1 offer
Register 5 participants on the same course on the same dates at the cost of 4 participants.

Applicable to all open courses

Schedules

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The purpose of Human Enterprise Resources and Outsources (Hero) Advisory & Consulting is to help all types of organisations achieve peak performance by promoting proven governance positive behaviours and reducing negativity and poor performance.

Our approach is to address the context for behaviour and to help individuals and the organisation establish and sustain a culture of trust and commitment. This has been repeatedly shown as the most effective and sustainable way of improving motivation, performance and productivity.

Hero is leader in collaborative organization design and governance transformation. With the most integrated and comprehensive methodology, the team at Hero enable clients to realize their future ambitions.

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