ITIL FOUNDATION

Introducing learners to ITIL and the lifecycle of managing IT services. Learning  involves

theory, exercises and doing a sample examination as part of the course. The course is designed to prepare students to sit the ITIL Foundation in IT Service Management Examination.

Writing the exam is  part of the course and may be booked . Passing the

foundation examination is a prerequired for entry into all further ITIL

intermediate courses. ITIL is structured around a service lifecycle and in addition to dealing with  general ITIL principles and concepts, an introduction to each lifecycle stage forms part of this course.

Individuals who require a basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service management within an organisation, including: IT Management, IT Support Staff, IT Consultants, IT Process Owners, IT Developers, Service Providers, System Integrators.

IT professionals that are working within an organisation that has adopted and adapted ITIL who need to be informed about and thereafter contribute to an ongoing service improvement programme.

Attendance should not be limited to IT professionals process owners, business managers and business process owners will also benefit from attendance.

Ayodele O Amusan PSM

Lead and Principal Trainer

 Ayodele Amusan is an Information Technology Professional and Information Technology Service Management (ITSM) Professional, with 12 years' experience in Technical and Project Environment.

 Ayo has a passion for teaching and has successfully trained a large number of IT Personnel through various IT Academy or training Centers in Nigeria a few to mention KARROX, APTECH (MERIDIAN), NIIT (IDM). He has delivered highly effective corporate training to various organization as a consultant to the following Training Organization; Training Height, Uwadesty Concept Services Limited (UCSL), New Horizons Limited and SCITI Networld Limited for companies like Shell(SDPC), CBN, NIBBS, Sterling Bank, FCMB, FSDH, Lafarge, Dangote, XDS, CDL, Regus, Securities Exchange Commission, ECOWAS, UNICEM, NBL, NETCO, Southgates Technologies, Anchor Insurance, Landmark, MFC, SWIFT Networks, AIICO Insurance, Diamond Bank, Jobberman, Rack Center, Lagos State Ministry of Science and Technology, NITDA and NLNG etc.

 Ayo is an accredited Trainer for ITIL and COBIT 5 with APMG.

Currently developing himself as a trainer in other products and solutions related to IT Service Management and IT Governance. He studied Computer science as First Degree.  Ayo has several technical certification which includes Microsoft, CIW and ISO27002.

 Ayo has attended several training such SAP Business Intelligence and Project Management course. Ayo is a Member the itSMF- South Africa Chapter and a Professional of the priSM (Practitioners in Service Management).

 Ayo’ is the General Manager of get-it-right WA (West Africa) and Executive Director at Tomwim Technologies Limited. His role includes close business deals, conducting ITSM training, managing relationships with customers and achieving continual improvement. He continues to aim for training excellence and producing competent IT Service Personnel, Practitioners, Managers to reshape the IT Service Management Sector in Nigeria and West- Africa.