Excellence For Executive Secretaries, Pa’s And Administrative Professionals
Details
At the end of the workshop, participants will be equipped to:
- Improve their existing skills
- Understand how to develop their role
- Learn how to write more effective correspondence
- Learn how to give memorable presentations
- Be aware of how to be more proactive
- Understand ways in which they can expand their knowledge of their company and business area
- Learn ways to manage their managers
- Discuss interpersonal intelligence and how it can improve their working practice
- Be aware of how they can take some control over their time and work output
Outline
- Building on existing skills
What is your role?
Organizational skills
Planning and prioritizing
- Developing the role
Ways to become more proactive
Take some control over your work load
Discuss how you can expand your knowledge of the business
- The importance and value of communication skills
Why are communication skills so important?
Talk about how to be more assertive in the workplace
Learn to delegate
Learn how to structure reports
- Managing your manager and raising your profile
Image management
Building an effective working relationship with your manager
What is expected of you?
Understand how to be effective in meetings
- Interpersonal intelligence
Understanding people
Expressing yourself with clarity
Assertingyour needs
Influencing skills
For whom: Senior secretaries, confidential secretaries, Pas’ and Administrative staff who want to develop and enhance their role within their organization
TRAINING METHODOLOGY
The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.
Speaker/s
Special Offer
Schedules
Tue, Wed, Thu, Fri | 09:00 AM — 04:00 AM |
Tue, Wed, Thu, Fri | 09:00 AM — 04:00 PM |
No. of Days: | 4 |
Alpha Partners is a reputable firm of Training and Management Consultants with many years of corporate training experience in Finance, Accounting, Auditing, Banking, Management, Information Technology, Oil and Gas Sector, Security, Engineering, Public Relations, Secretarial Studies, Leadership, Marketing and other fields of human endeavour.
We are one of the leading players in the profession. Our firm, a multi-disciplinary one with highly talented, experienced and dedicated partners and staff who have experiences in different facets of working life was established in 1996 and has branches in Lagos, Enugu and Awka.
We offer a wide range of professional services, which covers audits, accounting, finance, taxation, ICT, security, engineering, insurance, human resources management, secretarial and consultancy services in all ramifications.
Our numerous clients attest to the high quality services we offer which contribute in no small measure in ensuring sound and efficient management of their resources.