Hotel Quality Control (Hqc)
Details
The course is designed to provide participants with a solid foundation of all the core elements of hotel quality improvement.
- Theoratical Fundamentals of Quality Control in the Hospitality Sector.
- Practical Principles of Quality Control.
- The definition, concept and types of Tourism.
- The importance and nature of hotels.
- General features to be satisfied in successful hotels.
- Effective methods to attract customers and maintain their loyalty.
- Hotel Profit Strategies.
Outline
- Theoratical Fundamentals of Quality Control in the Hospitality Sector.
- Practical Principles of Quality Control.
- The definition, concept and types of Tourism.
- The importance and nature of hotels.
- General features to be satisfied in successful hotels.
- Effective methods to attract customers and maintain their loyalty.
- Hotel Profit Strategies.
- How to successfully run Tourism and Travel Agencies.
- Airlines and their business relation with hotels and tourism agencies.
- Recruitment of employees in Tourism Sector.
- Motivation and rewards.
- Financial Statements.
- Generating Profit from Tourism Projects.
FOR WHOM:
Quality control Managers, Supervisors, Managers, Heads of Departments, Team Managers, staff and others who perform related function
TRAINING METHODOLOGY
The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.
Speaker/s
Special Offer
Schedules
Tue, Wed, Thu, Fri | 10:00 AM — 04:00 PM |
No. of Days: | 4 |
Alpha Partners is a reputable firm of Training and Management Consultants with many years of corporate training experience in Finance, Accounting, Auditing, Banking, Management, Information Technology, Oil and Gas Sector, Security, Engineering, Public Relations, Secretarial Studies, Leadership, Marketing and other fields of human endeavour.
We are one of the leading players in the profession. Our firm, a multi-disciplinary one with highly talented, experienced and dedicated partners and staff who have experiences in different facets of working life was established in 1996 and has branches in Lagos, Enugu and Awka.
We offer a wide range of professional services, which covers audits, accounting, finance, taxation, ICT, security, engineering, insurance, human resources management, secretarial and consultancy services in all ramifications.
Our numerous clients attest to the high quality services we offer which contribute in no small measure in ensuring sound and efficient management of their resources.