Banking Operations Management
Details
This workshop will acquaint participants with in-depth understanding of various knowledge areas that are required of banking professionals. Participants will be equipped with the knowledge of the various banking products, operational aspects and various technology and regulatory requirements. Participants will be provided with essential management and operational technology skills required to work effectively and efficiently.
Outline
CONTENT
- Introduction to banking
- Banker customer relationship
- Types of customers and their account
- Negotiable instruments and related matters
- Overview of deposit functions
- Demand deposits
- Time deposits
- Types of deposits – advantages and disadvantages
- Overview of credit function
- Principles and practice of lending
- Financial analysis for lending
- Securities for lending
- Credit documentation and sanctioning
- Credit monitoring and loan recovery
- Introduction to marketing
- Marketing of bank services
- Customer relationship management
- Payment and settlement systems
- Electronic transfer of funds
- Teller functions
- Risk management principles
- Operational risk management
- Credit risk management
- Internal controls in banks
- Banking technology
- Overview of banking technology/software
- Regulatory framework for banking
- Know your customer
- Tools for managing customer data
- HRM in bank branches
- Security management strategies including security tips for workers in armed robbery, fire and other emergency situations
FOR WHOM: Chief Executives, General Managers, Branch Managers, Banking Operations, department Staff, Accountants/Auditors and others who perform related functions in Banks.
TRAINING METHODOLOGY
The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.
Speaker/s
Special Offer
Schedules
| Tue, Wed, Thu, Fri | 09:00 AM — 04:00 PM |
| No. of Days: | 3 |
Alpha Partners is a reputable firm of Training and Management Consultants with many years of corporate training experience in Finance, Accounting, Auditing, Banking, Management, Information Technology, Oil and Gas Sector, Security, Engineering, Public Relations, Secretarial Studies, Leadership, Marketing and other fields of human endeavour.
We are one of the leading players in the profession. Our firm, a multi-disciplinary one with highly talented, experienced and dedicated partners and staff who have experiences in different facets of working life was established in 1996 and has branches in Lagos, Enugu and Awka.
We offer a wide range of professional services, which covers audits, accounting, finance, taxation, ICT, security, engineering, insurance, human resources management, secretarial and consultancy services in all ramifications.
Our numerous clients attest to the high quality services we offer which contribute in no small measure in ensuring sound and efficient management of their resources.
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