Essential Competencies for Supervisors, Office Managers and Administrators
Details
- Discuss the concept of supervisory management;
- Outline the principles of supervision;
- Discuss steps in problem solving and decision making; and
- Apply supervisory skills at work.
- Discuss the concept of office management;
- Identify the skills for office management;
- Outline supervisory skills;
- Identify strategies for conflict resolution; and
- Apply modern techniques for office management
Outline
- Overview of Supervisory Management
- General Principles of Supervision
- Leadership and Motivation
- Delegation and Authority
- Team Building
- Problem Solving and Decision Making
- Planning and Organizing Work
- Effective Time Management
- The Supervisor and Resource Management
- The Supervisor and Quality Management
- Coaching, Counselling and Mentoring
- Planning and Organizing Work
- Office Space Management
- Records Management
- Communication and Interpersonal Skills
- Time Management Skills
- Managing Change in the Office
- Managing Conflict in the Workplace
- Employee Welfare
- Emerging Trends in Office Management
- Health, Safety and Environment
- Work Life Balance
FOR WHOM:
Human Resources Managers, Admin Managers, Senior Managers, Directors, Admin Officers and others who perform related functions.
TRAINING METHODOLOGY
The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.
Speaker/s
Special Offer
Schedules
| Tue, Wed, Thu, Fri | 10:00 AM — 04:00 PM |
| No. of Days: | 4 |
Alpha Partners is a reputable firm of Training and Management Consultants with many years of corporate training experience in Finance, Accounting, Auditing, Banking, Management, Information Technology, Oil and Gas Sector, Security, Engineering, Public Relations, Secretarial Studies, Leadership, Marketing and other fields of human endeavour.
We are one of the leading players in the profession. Our firm, a multi-disciplinary one with highly talented, experienced and dedicated partners and staff who have experiences in different facets of working life was established in 1996 and has branches in Lagos, Enugu and Awka.
We offer a wide range of professional services, which covers audits, accounting, finance, taxation, ICT, security, engineering, insurance, human resources management, secretarial and consultancy services in all ramifications.
Our numerous clients attest to the high quality services we offer which contribute in no small measure in ensuring sound and efficient management of their resources.
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